Top critical review
Updated review (and downgraded rating)
April 12, 2019
I've had to remove my original review and update it to this one, and unfortunately I cannot recommend the Moto G7 any longer. Shorter after my last review, my phone started having wifi connection issues whereas it drops your wifi on and off throughout the day, causing apps and processes to stall out. At first I thought perhaps I just had a buggy individual unit, so I did the troubleshooting steps I'm familiar with such as rebooting, going in and out of airplane mode, etc. Nothing worked. I even completely reset my phone to mfg settings and redid it. Problem still came back. Turns out there are quite a few Moto forum posts about the G7/G7 Power phones having this exact same issue. It is not just my unit - it affects quite a number of them. The most troubling part was that Moto reps were asking people in these forums to create phone logs and send them in, but this has been going on for months. No updates or fixes and answers no longer being posted in their own forum about it. Not even, "We are working on a fix, thank you for your patience", type of thing. Meanwhile, the problem for many continues.
For some tasks it's not a huge deal - you can simply switch off wifi and use LTE to do them. But things like video doorbells and some video security camera apps really do need wifi to work effectively (or, at all) - when you cannot connect to home security apps, yeah, that's a problem. Phone calls/texting continue to work as there seems to be no issue with the cell tower connections.
Nice screen, decent camera, Soso battery life. But it would be a good value money wise and a good, usable phone. But it's ruined by Moto/Lenovo's lack of addressing this KNOWN issue and their unresponsive attitude so far. So again, I just have to downgrade this to 2 stars and give it a "not recommended" rating.