Top critical review
Had trouble downloading (fixed?). OneNote NOT included
October 6, 2018
As the two prior reviewers have stated, this product is not ready to be purchased. I have spent the last hour waiting in queue with Microsoft's online chat, only to find out that the technical team has experienced difficulties and the product keys are not able to be verified. Having been a MS Office customer since the days of Windows 95, I'm fairly shocked and disappointed. The rep told me it could be fixed within 3-5 hours, but the first review had an issue two days earlier (10/4/18). I had read that review but figured "hey, it is two days later. surely MS has it resolved by now." Nope.
I'm pretty certain this is my first product review on Amazon after many years of purchases. Wish it had been a more positive one!
UPDATE: The following morning (10/7) I was able to download the software. However, the listing on Amazon shows the package comes with OneNote. No idea what that is, but I can see from my install that OneNote is NOT included. I am pretty much wishing I'd stayed with my Office 2010 Professional Pack.