Top positive review
After Xbox One X failure, product is confirmed to work perfectly...
October 1, 2018
***Update*** The Xbox One X was defective (power to system was wreaking all sorts of havoc; took days to narrow it down and find the issue). Now that I have a new and fully operational Xbox One X this headset is working as described. It fits nicely for all of us here at home and none of us have any complaints. I may purchase two more for the little ones for Christmas. On a side note, this works well with the Nintendo Switch, too. My son plays on Fortnite (Switch) and I can hear him clearly on the Xbox side with no issues, on PC side of Live as well. Also, I have verified that the Switch, Xbox, and PC (Windows 10 Pro) power the headset fine, although I rarely use it. Even the kids seem to leave it unplugged from the USB ports. It isn't a feature we really utilize, but it is functional with zero complaints; it looks really good, however... akin to the Autobot insignia. I have no complaints. 5-star product all the way.
Until I can figure out how to contact the seller (usually quite easy through Amazon), I will determine if this is a defunct product or maybe I am too new to the Xbox One X.
The sound goes from optical to soundbar on my wireless set, and all chat through headset. With these I can chat and use voice commands and everyone hears me fine and many state that my voice is super clear. The only issue is the game sounds go into the soundbar AND the headset making chat nearly impossible. I have messed with the settings with no solution. Hoping to hear from the company soon. I want this resolved soonest to ensure I rate this product accurately.