Top critical review
Tesvor finally reached out to address my problem.
December 18, 2018
My first review identified suspicious network activity. The company originally reached out and wanted to refund me to remove the post rather than help fix what was going on and basically called me a liar when I turned down their bribe and asked for them to actually fix it, so I took it offline and used it manually. Finally, someone reached out to offer a replacement and stated that they were fixing the issue and would send a new one. I can't say for sure if it has been fixed as when I received the new unit I placed it on my guest network. Hopefully, this new unit, whatever issues they were trying to fix, and putting it on a separate network will be adequate. Unfortunately, it is harder to determine the same activity on a guest network, but at least they acknowledged the issue finally and wanted to show they were fixing it, so that was good. I would much rather pay for a good product and support than being bribed and insulted for something free, so hopefully, they've learned their lesson.
So now that I can actually use it, here is my review on the unit itself:
I had a lot of issues setting it up on the guest network, their instructions state to use the Serial Number on the QR code sticker, but there is no serial number, it's just a code. Got it working though, just took about 30 mins of trying different methods. I'm not sure if it went dead after it getting stuck under a cabinet, but I wasn't able to access it when away from my home when I tried. I'll try and update this review when I know it has power.
As far as cleaning, it cleans very well, and the schedule function works great. It would be nice to get a notification reminder to clean it, but no big deal, I can set an alarm for that. When it gets clogged with long hair, it is much easier to clean than my old Roomba was. Functionally it is a superb product and very easy to maintain.