Top critical review
Had to return, but customer support was great
January 9, 2019
I really liked these dumbbells. The price is cheap and they did what I needed them to do, well for a few weeks at least.
I use my weights almost every day of the week. After a month one handle was unable to grasp one of the 2.5kg weights and it fell off and almost hit me during a chest press. Customer service was great and they sent me a replacement.
The replacement handle lasted another month until the same thing happened when I was curling. Once again customer support sent me a new handle.
Last week my third handle failed to hold a weight and it almost hit me in the face when it fell off.
Three handles in 6 months is excessive especially considering the potential outcome of getting hit with a weight. Customer service was great for each occurrence. The only down side is it takes a few weeks to get the replacement handle each time.
I really wish these worked and hopefully, they can fix the product in the future.