Top positive review
18 people found this helpful
Great product, great software...multi-packs may have duds
on January 3, 2018
UPDATED: The seller went out of their way to make this right, and replaced the non-functional plug. I was very suspicious of the replacement shipping method, as it apparently couldn't be tracked. As it turns out, they were correct! The US Post Office delivered the replacement, and it never even showed up in their system until the day before it was delivered.
tl;dr, if you got a bad plug in a multi-pack, work with the seller. The customer service was outstanding, and they made it right!
The plugs work great, but I ordered the 4-pack and one of them is non-functional. Unfortunately the way these are packaged means I can't really return one of the 4 so I guess I'm just out the roughly $14...
Overall, alexa support and pairing with the app are completely seamless, and they work great together. I just wish I could use all the plugs I purchased.