Top critical review
3 people found this helpful
High-resolution camera handles the basics well, few glitches impair usability
on April 10, 2016
Update as of March 2017: I currently have three of these cameras in operation, set up in March 2016.
Setup was fairly straightforward (with exceptions noted below); it helps if you have experience setting up IP cameras, otherwise plan to be in communication with tech support as the pamphlet supplied with the camera does little more than get you started and will not guide you to handle camera settings.
Pros: Good camera resolution, compact design, good user interface (including setting motion detection and e-mail alerts) once you learn to find your way around. More than adequate field of view.
Cons: Unable to use M7 software to monitor all three cameras at once via split-screen (software does not permit cameras to load). Port forwarding does not work properly to enable me to set up URLs so that I can view and control cameras from any outside computer. Tech support was initially quick in giving me advice on this (which did not work), but a followup query was ignored. After some fiddling around I was able to get access to camera controls remotely, but not to the live camera image. Microseven offers access to live streaming of your cameras on its site, but their software appears glitchy and they apparently have "updated" it at least a couple of times since I added the cameras to their site; this results in your cameras going offline and you have to power them off and back on again to restore live streaming. Obviously, this is not an acceptable solution if you're away from home and need to see what's going on. It is less than helpful to be told that there are many ways to do port forwarding for this camera, without instructions on a specific method that works. Microseven had a limited (and now obsolete) set of instructions for port forwarding online. It would be nice if they updated it instead of expecting customers to rely on their unreliable live streaming service.
Image quality is not quite as good as that of at least one camera costing considerably less.
Support, while generally good, suffers from the English-is-not-my-first-language phenomenon.