Top critical review
Quality not that good
October 5, 2018
hard drive to fit in tray had to be modded. Hard drive widths in > 20 years have not changed in size, for 3.5's, only SSD's width sizes have changed, yet the mounting tray did not fit the std 3.5" drives, without bending the mounting brackets.
Then I get a message from Sandee in product support:
This is Sandee from TIGERSECU, INC. Please accept my sincere apology that we didn't make you satisfied.
Our DVR supports 3.5' hard drive. If you want to use SSD, you may consider purchasing a "2.5" to 3.5" Internal SSD SATA Drive Converter" and you're ready to go.
I found one for you on Amazon:
Please check out other customers review:
"The hard drive installation is very simple: remove 8 screws and plug in the power and sata cables. I used an SSD drive, so the system is very responsive. The menus are intuitive; recording setup is very easy; just what I wanted. For the price, I highly recommend this unit."
We will add more instructions regarding choosing the hard drive in our next version user guide.
Robert, reviews are really important to us. If you're satisfied with other features of the system, will you consider changing the review for us?
We're always here if you have any other question.
Thanks in advance!
Let's just say after 30 some odd years n IT, my reply wasn't that nice...