Top critical review
Everything I wanted except...
on May 25, 2018
What made this item stand out and was the most important feature for me, was the support stand. That works great and the whole unit feels very secure with my phone on it. It did fall off when I rounded a corner the other day, and I drive like a granny (no offense to any grannies out there it's just an expression)! That could very well have been my error because I realized that my vents have horizontal slats and then vertical slats behind them that move. The unit does not go all the way in but I positioned it in a way that I think should work. It should be noted that I drive a Prius, as does 80% of the population, so chances are your vents are like this as well. Stars were not docked for this.
My issue with this product is the release button. It doesn't do what it's supposed to. When I press it, the arms open a tiny bit but then I have to open them the rest of the way with my other hand, to get my phone out. It could be a minor irritation for some. I could get used to it. But right now, it REALLY bothers me. If I weren't trying to set a good example for my 4 year old nephew, I'd throw a tantrum. I know any good business on Amazon would exchange this, no problem, but the whole process is entirely frustrating. Having to pack it up, return it, wait for another one... I think I'll wait until the end of the return window to see if I can live with it or not.