That shouldn't be happening, Maria, and we assure you that we hold our wipes to a much higher standard than what you were experiencing! Please call us at (800)726-7377 so we can talk further about this.
We want to wow our fellow parents, and we're sorry that wasn't the case with these Complete Clean wipes, Samantha. If you're looking for a thicker wipe with a texture designed to help get the job done, we suggest giving our Sensitive Wipes a try. We'd be happy to help make up for this experience, just give us a call at (800) 726-7377 when you can.