-
Pitbull Gold Shaver
- ›
-
Customer reviews
- Pitbull Gold Shaver
- ›
- Customer reviews
Top positive review
Best Electric Razor for "That Bald Look"
June 2, 2018
I shaved my head back in 1997 and have kept it bald since. I used to use a safety razor back in the day, but having to shave every day became a hassle. I stopped using a blade and started with regular hair clippers about 3 years ago. Now, having bought a Pitbull, I shave my head every third day and on the first day, this razor shaves my head just as well as a blade. I maintain it by immersing it in my Ultra-sonic jewelry cleaner with a couple of drops of dish detergent.
So far, so good. We'll see how long this thang lasts.
Battery life is exceptional having shaved my head 3 times, running it for 5 minutes in hot water after every shave and still showing 81% on the battery.
So far, so good. We'll see how long this thang lasts.
Battery life is exceptional having shaved my head 3 times, running it for 5 minutes in hot water after every shave and still showing 81% on the battery.
24 people found this helpful
Top critical review
Terrible quality control. Terrible customer service
December 12, 2017
I have been a long time Bald Eagle user and I am familiar with the cleaning process and operation. I was excited about the new shaver but I would like to summarize my experience with 3 of these units.
The first one worked for only 1 week. I took it on international business trip and it completely stopped working halfway through a shave. Unfortunately I was left with a half shaven head and no time or means to get to a barber in a foreign speaking country. I survived my remaining meetings.
The second one: Skull shaver sent me a replacement, which i immediately noticed that only 4 out of the 5 blades were rotating. I am not sure why, but somehow one blade was just not rotating at all. Skull shaver was apologetic and surprised but they replaced it again.
This is where it gets interesting. I received the third shaver and eager to try it out I shaved my head which had a relatively fresh shave from the day before. After I finished I tried to rinse the blade in a glass of water as usual but I noticed that nothing was coming out. Confused, I popped open one of the blades, to find that the inside of the head was completely packed and caked with greasy long hairs, about half inch long.
I immediately sent a note to Skull Shaver asking how I could have been sent a shaver with a used dirty head. Their response was that they would not do anything for me because I opened the head of the shaver. Their warranty states that the head is not covered under warranty, and there is an addendum note which is stuck to the outside of the box that says "do not open the head." I am not sure how these policies relate to a potential remedy for a used shaver head accidentally being sent to a loyal customer, but Skull Shaver is sticking to their guns.
Some background on the head: It is made to be opened tool free. Each outside blade has small indentations on both sides where you can easily pinch with your fingers to unclip that section and remove each blade from the head. Once the 4 outside blades are off the center blade just rotates about 15 degrees and comes off. It does not require any extra force, it all just pops right open with your fingers. In my opinion opening the head is a normal maintenance requirement. On my old bald eagle I open the head every few months to clean out any residual oil or hair buildup. The justification for this absurd warranty policy is that "there are some small parts inside the head which are easy to lose." If you are not a complete ham-fist you wont lose any of the parts. If you can replace the batteries on a TV remote, you can open and close the head.
In summary, I am now stuck with a shaver with a used head. I spent about 20 minutes carefully cleaning out the head of the shaver because water could not even get in to clear out the packed hairs. I then cleaned the head in a bath of isopropyl alcohol to make sure it was disinfected from whoever's hair was in there. I had to do all this and I am still stuck with a shaver with a used head after I paid for a new one! I took the attached photo of the inside of the middle blade after I had already cleaned out the 4 outside corners. When I started they all looked like this. Gross!
Skull Shaver is a joke. They have a decent product, but their quality control and customer service is abominable. It is disgusting that they sent me a used shaver full of human hair, and completely unacceptable that they would not do anything about it simply because I opened the head to investigate a failed water cleaning. Stay away. Stay away. Stay away.
The first one worked for only 1 week. I took it on international business trip and it completely stopped working halfway through a shave. Unfortunately I was left with a half shaven head and no time or means to get to a barber in a foreign speaking country. I survived my remaining meetings.
The second one: Skull shaver sent me a replacement, which i immediately noticed that only 4 out of the 5 blades were rotating. I am not sure why, but somehow one blade was just not rotating at all. Skull shaver was apologetic and surprised but they replaced it again.
This is where it gets interesting. I received the third shaver and eager to try it out I shaved my head which had a relatively fresh shave from the day before. After I finished I tried to rinse the blade in a glass of water as usual but I noticed that nothing was coming out. Confused, I popped open one of the blades, to find that the inside of the head was completely packed and caked with greasy long hairs, about half inch long.
I immediately sent a note to Skull Shaver asking how I could have been sent a shaver with a used dirty head. Their response was that they would not do anything for me because I opened the head of the shaver. Their warranty states that the head is not covered under warranty, and there is an addendum note which is stuck to the outside of the box that says "do not open the head." I am not sure how these policies relate to a potential remedy for a used shaver head accidentally being sent to a loyal customer, but Skull Shaver is sticking to their guns.
Some background on the head: It is made to be opened tool free. Each outside blade has small indentations on both sides where you can easily pinch with your fingers to unclip that section and remove each blade from the head. Once the 4 outside blades are off the center blade just rotates about 15 degrees and comes off. It does not require any extra force, it all just pops right open with your fingers. In my opinion opening the head is a normal maintenance requirement. On my old bald eagle I open the head every few months to clean out any residual oil or hair buildup. The justification for this absurd warranty policy is that "there are some small parts inside the head which are easy to lose." If you are not a complete ham-fist you wont lose any of the parts. If you can replace the batteries on a TV remote, you can open and close the head.
In summary, I am now stuck with a shaver with a used head. I spent about 20 minutes carefully cleaning out the head of the shaver because water could not even get in to clear out the packed hairs. I then cleaned the head in a bath of isopropyl alcohol to make sure it was disinfected from whoever's hair was in there. I had to do all this and I am still stuck with a shaver with a used head after I paid for a new one! I took the attached photo of the inside of the middle blade after I had already cleaned out the 4 outside corners. When I started they all looked like this. Gross!
Skull Shaver is a joke. They have a decent product, but their quality control and customer service is abominable. It is disgusting that they sent me a used shaver full of human hair, and completely unacceptable that they would not do anything about it simply because I opened the head to investigate a failed water cleaning. Stay away. Stay away. Stay away.
355 people found this helpful
There was a problem filtering reviews right now. Please try again later.
Showing 1-10 of 516 reviews
December 12, 2017
I have been a long time Bald Eagle user and I am familiar with the cleaning process and operation. I was excited about the new shaver but I would like to summarize my experience with 3 of these units.
The first one worked for only 1 week. I took it on international business trip and it completely stopped working halfway through a shave. Unfortunately I was left with a half shaven head and no time or means to get to a barber in a foreign speaking country. I survived my remaining meetings.
The second one: Skull shaver sent me a replacement, which i immediately noticed that only 4 out of the 5 blades were rotating. I am not sure why, but somehow one blade was just not rotating at all. Skull shaver was apologetic and surprised but they replaced it again.
This is where it gets interesting. I received the third shaver and eager to try it out I shaved my head which had a relatively fresh shave from the day before. After I finished I tried to rinse the blade in a glass of water as usual but I noticed that nothing was coming out. Confused, I popped open one of the blades, to find that the inside of the head was completely packed and caked with greasy long hairs, about half inch long.
I immediately sent a note to Skull Shaver asking how I could have been sent a shaver with a used dirty head. Their response was that they would not do anything for me because I opened the head of the shaver. Their warranty states that the head is not covered under warranty, and there is an addendum note which is stuck to the outside of the box that says "do not open the head." I am not sure how these policies relate to a potential remedy for a used shaver head accidentally being sent to a loyal customer, but Skull Shaver is sticking to their guns.
Some background on the head: It is made to be opened tool free. Each outside blade has small indentations on both sides where you can easily pinch with your fingers to unclip that section and remove each blade from the head. Once the 4 outside blades are off the center blade just rotates about 15 degrees and comes off. It does not require any extra force, it all just pops right open with your fingers. In my opinion opening the head is a normal maintenance requirement. On my old bald eagle I open the head every few months to clean out any residual oil or hair buildup. The justification for this absurd warranty policy is that "there are some small parts inside the head which are easy to lose." If you are not a complete ham-fist you wont lose any of the parts. If you can replace the batteries on a TV remote, you can open and close the head.
In summary, I am now stuck with a shaver with a used head. I spent about 20 minutes carefully cleaning out the head of the shaver because water could not even get in to clear out the packed hairs. I then cleaned the head in a bath of isopropyl alcohol to make sure it was disinfected from whoever's hair was in there. I had to do all this and I am still stuck with a shaver with a used head after I paid for a new one! I took the attached photo of the inside of the middle blade after I had already cleaned out the 4 outside corners. When I started they all looked like this. Gross!
Skull Shaver is a joke. They have a decent product, but their quality control and customer service is abominable. It is disgusting that they sent me a used shaver full of human hair, and completely unacceptable that they would not do anything about it simply because I opened the head to investigate a failed water cleaning. Stay away. Stay away. Stay away.
The first one worked for only 1 week. I took it on international business trip and it completely stopped working halfway through a shave. Unfortunately I was left with a half shaven head and no time or means to get to a barber in a foreign speaking country. I survived my remaining meetings.
The second one: Skull shaver sent me a replacement, which i immediately noticed that only 4 out of the 5 blades were rotating. I am not sure why, but somehow one blade was just not rotating at all. Skull shaver was apologetic and surprised but they replaced it again.
This is where it gets interesting. I received the third shaver and eager to try it out I shaved my head which had a relatively fresh shave from the day before. After I finished I tried to rinse the blade in a glass of water as usual but I noticed that nothing was coming out. Confused, I popped open one of the blades, to find that the inside of the head was completely packed and caked with greasy long hairs, about half inch long.
I immediately sent a note to Skull Shaver asking how I could have been sent a shaver with a used dirty head. Their response was that they would not do anything for me because I opened the head of the shaver. Their warranty states that the head is not covered under warranty, and there is an addendum note which is stuck to the outside of the box that says "do not open the head." I am not sure how these policies relate to a potential remedy for a used shaver head accidentally being sent to a loyal customer, but Skull Shaver is sticking to their guns.
Some background on the head: It is made to be opened tool free. Each outside blade has small indentations on both sides where you can easily pinch with your fingers to unclip that section and remove each blade from the head. Once the 4 outside blades are off the center blade just rotates about 15 degrees and comes off. It does not require any extra force, it all just pops right open with your fingers. In my opinion opening the head is a normal maintenance requirement. On my old bald eagle I open the head every few months to clean out any residual oil or hair buildup. The justification for this absurd warranty policy is that "there are some small parts inside the head which are easy to lose." If you are not a complete ham-fist you wont lose any of the parts. If you can replace the batteries on a TV remote, you can open and close the head.
In summary, I am now stuck with a shaver with a used head. I spent about 20 minutes carefully cleaning out the head of the shaver because water could not even get in to clear out the packed hairs. I then cleaned the head in a bath of isopropyl alcohol to make sure it was disinfected from whoever's hair was in there. I had to do all this and I am still stuck with a shaver with a used head after I paid for a new one! I took the attached photo of the inside of the middle blade after I had already cleaned out the 4 outside corners. When I started they all looked like this. Gross!
Skull Shaver is a joke. They have a decent product, but their quality control and customer service is abominable. It is disgusting that they sent me a used shaver full of human hair, and completely unacceptable that they would not do anything about it simply because I opened the head to investigate a failed water cleaning. Stay away. Stay away. Stay away.
July 3, 2018
First off, this is the best shaver for my head I have ever used. Bummer the quality is questionable. This is my second Skull Shaver product. I bought a Bald Eagle a year or so ago and I like it a lot until the charging became really flaky. Would be plugged in over night, in the morning would work for maybe 10 seconds then report it was empty. Plugged in in for a maybe a minute, would work again, would repeat as needed to get a shave complete. I only use on my head, I use it at least once a day so only stubble. I am pretty bald so not asking a lot here.
The Pitbull Gold is advertised as better quality and so I tried it out. Loved it. It shaves much better/quicker than the Bald Eagle. Worked for a couple of weeks great. Then started doing the same thing as the Bald Eagle. I would have it plugged in over night, would say 100% charged. Would use for maybe 10 seconds or so, then would stop and say charge was 0%. WTF!?! Plug it in to finish shaving, would then go to 1%, then jump to 100% under a minute. Not dealing with this on something I bought a couple weeks ago! Sent it back for a full refund from Amazon. Skull Shaver really needs to address quality. When it works it is great.
The Pitbull Gold is advertised as better quality and so I tried it out. Loved it. It shaves much better/quicker than the Bald Eagle. Worked for a couple of weeks great. Then started doing the same thing as the Bald Eagle. I would have it plugged in over night, would say 100% charged. Would use for maybe 10 seconds or so, then would stop and say charge was 0%. WTF!?! Plug it in to finish shaving, would then go to 1%, then jump to 100% under a minute. Not dealing with this on something I bought a couple weeks ago! Sent it back for a full refund from Amazon. Skull Shaver really needs to address quality. When it works it is great.
February 28, 2018
This is the second Skull Shaver product I have bought. This first one never started or charged and smelled vaguely like burning as soon as it was switched on. The second one, as referenced here started and ran for less than 5 seconds before stopping. The head apparently jammed despite being brand new.
In both cases the build quality has been terrible, the only thing being worse is the after sales support. The first time around I was told to FedEx it back to the manufacturer and I would be reimbursed for the cost ($100+ being international). I was never reimbursed, despite wasting hours of life chasing it. This time I asked to simply have a replacement head sent out, to avoid having to send the whole crappy product back and wait on a lengthy refund/exchange process. I received a canned response with no useful information other than an international support number, which is again pretty useless for international customers. Eventually after following up multiple times, I received a less than useful email saying 'we don't usually send out replacement heads, please call the support number to troubleshoot'. What troubleshooting could possibly be done? As per the information in the box, you cannot open the head up at all - despite it clearly being designed to be opened up and cleaned. Just another way for this dodgy company to avoid refunds for shoddy and defective products.
Avoid at all costs, I honestly don't know how this company stays in business with a rubbish quality product, that costs a premium price and appalling after sales support.
In both cases the build quality has been terrible, the only thing being worse is the after sales support. The first time around I was told to FedEx it back to the manufacturer and I would be reimbursed for the cost ($100+ being international). I was never reimbursed, despite wasting hours of life chasing it. This time I asked to simply have a replacement head sent out, to avoid having to send the whole crappy product back and wait on a lengthy refund/exchange process. I received a canned response with no useful information other than an international support number, which is again pretty useless for international customers. Eventually after following up multiple times, I received a less than useful email saying 'we don't usually send out replacement heads, please call the support number to troubleshoot'. What troubleshooting could possibly be done? As per the information in the box, you cannot open the head up at all - despite it clearly being designed to be opened up and cleaned. Just another way for this dodgy company to avoid refunds for shoddy and defective products.
Avoid at all costs, I honestly don't know how this company stays in business with a rubbish quality product, that costs a premium price and appalling after sales support.
June 2, 2018
I shaved my head back in 1997 and have kept it bald since. I used to use a safety razor back in the day, but having to shave every day became a hassle. I stopped using a blade and started with regular hair clippers about 3 years ago. Now, having bought a Pitbull, I shave my head every third day and on the first day, this razor shaves my head just as well as a blade. I maintain it by immersing it in my Ultra-sonic jewelry cleaner with a couple of drops of dish detergent.
So far, so good. We'll see how long this thang lasts.
Battery life is exceptional having shaved my head 3 times, running it for 5 minutes in hot water after every shave and still showing 81% on the battery.
So far, so good. We'll see how long this thang lasts.
Battery life is exceptional having shaved my head 3 times, running it for 5 minutes in hot water after every shave and still showing 81% on the battery.
March 11, 2018
I had high hopes for this razor after reading many reviews and internet searches on it. When I received it I charged it and started using it to shave my head. The first several weeks were great. Not as close as my Panasonic but much faster and the battery is good on the device. The problem with this razor is where does the hair go? You can clean it and get some hair out of the razor but not all of it. Eventually the razor got so gummed up with hair that the heads stopped spinning and now it doesn't work. Had high hopes but because it is so difficult to clean I would recommend you try something else. If nothing else wait a month before you post your review.
November 20, 2017
I have been flipping between regular razor (5 blades kind) and Norelco for reasons of ease vs fine shaving. I have been leaning to blades as Norelco was tough on my skin and was sort of painful. I found this product -Pitbull Gold Shaver and I can not be more happy to land on this product. From workmanship, look, battery life to performance- this product excelled in every department. It provides the closest shave that I was always looking for. Initially I had to give more time per square inch but I guess it learns about individual contour allowing me to do quicker shave. Grip is very convenient and allow better control with angles. Battery last super long and having the percentage of charged number helps a lot. It is also quieter.
Overall an amazing product and am super happy with it.
Overall an amazing product and am super happy with it.
May 28, 2018
Fell apart after the first shave, without dropping it or any misuse. It didn't break, but fell apart into all its individual pieces. Although the box, the bag and the accessories helped to give an overall premium feel to the whole product the actual shaver felt very cheap and light and did not shave as close as expected. My boyfriend wasn't upset by my gift being inadequate but disappointed in the product itself. He went back to using his Headblade which is much cheaper and gives him as close a shave as possible. Amazon's refund process was commendable though, you can always count on them!
August 2, 2018
The product is great when it works. I have used the old version for a couple years and upgraded to the pitbull as the battery on my old one quit working (seems pretty common). Upon first use of the pitbull, the blade assembly broke and began to rotate freely which is not supposed to happen. You have to turn the blade assembly slightly to remove it from the unit and I couldn’t do that since it was obvious an internal piece broke. I contacted customer service and they told me I could return it and they would remove the blade assembly and send the unit back to me without the blade assembly. What kind of customer service is that!?!? I told them I would just return it through amazon, give them the review they deserve, and make sure it’s shared on my social media...so here I am as promised. Kudos to Amazon for handling these things appropriately and caring about their customers!
