Top critical review
4 people found this helpful
Be aware Tracfone may not be able to activate your phone.
on February 24, 2018
I loved everything about the phone. I would give the phone 5 stars but I am giving it 3 because of the carrier. I called Tracfone several times to active the phone and transfer my old tracfone number and this is what I was told. First I could not keep my number because my old phone was activated at a different zip code. I asked just to activate the phone with a new number and they said they still could not activate the phone because the Verizon tower was weak. I would have to take the phone back and pick something else out. Yes I was mad. I asked them why do you sell these phones and you are not able to activate them? Makes no sense what so ever. Then I am told I could go to AT&T and they could activate my phone. AT&T could not transfer my tracfone number or activate the phone either because it is a tracfone. I was extremely disappointed and was told again by tracfone because of the towers in my area. Why sell phones you cannot activate? I even checked on tracfone's website what phones they carry according to the zip code. I decided to send the phone back and switch carriers all together.