Top critical review
2 people found this helpful
Terrible CF card reader. Decent POWERED hub
on September 16, 2017
Very disappointed. Terrible CF card reader. First of all, CF cards need to be inserted upside down, something that is not at all obvious or intuitive. Secondly, even when you figure out which way to insert it, the card doesn't fit into the slot very cleanly. It takes a little wiggling and fiddling; a process that is almost begging to cause you to bend the pins. Once the card is inserted, it works fine, but it leaves me scared each time that it won't work in the future--or worse, that it might damage the CF card. I used it maybe 10 times over the past two months, and held my breath each time, but today it finally stopped working altogether. I took a close look at the CF card slot, and sure enough...the pins are bent. Dammit. I'm about a month past the 30 day return window. What a terrible purchase. If you don't care about the CF reader, then it's a totally sufficient 3-port hub, but if all you need is a hub, then there are better choices out there.
Customer Service was extremely responsive after they saw my review. They asked me to send a photo of the bent pin, and then they offered a free replacement. I declined their offer, and they refunded my money instead (even though it was outside of the 30-day return window). Very decent of them! I added a star to review, changing it from 2 to 3 stars, based on customer service.
I still don't believe this item is a good choice for someone who primarily needs a CF card reader. However, if you mainly need it to read other card formats, then it might be a really good choice for you. Having an integrated 3-port hub is a very nice feature because it eliminates the need to carry an extra device with you. Also, it's great that the USB hub is a POWERED hub, with an AC adapter included.