Top critical review
Not a reliable product
September 25, 2018
We have never had a problem with Xbox controllers until ordering this blue one. The first one that was delivered wouldn’t hold a charge with our battery pack so we assumed the rechargeable Xbox brand plug and play charging set had gone bad. I ordered a new Xbox brand plug and play charging set and set the controller up to charge. The controller at fully charged would last for 30-45 mins of play which is NOT normal. We tested the plug and play battery and cord with an existing controller that we had and it worked properly with several hours of play before the controller died.
Amazon sent us a replacement blue controller and immediately my husband noticed the sound was cutting in and out when plugged into his headset. Also the buttons on the controller would only intermittently work. We unplugged the headset from the new blue controller and attached it to an existing controller that we had and viola the sound was not an issue and all buttons worked correctly. I’m not sure what the issue is with these blue controllers but after trying two of them we won’t be getting a third. Very frustrating!