Top positive review
25 and it runs fine now, especially for the price
October 15, 2016
So I was wrong about customer service…didn’t receive my promised part from c/s. Call about next problem with no response, left voice message, no response. The pressure cooker died 5 minutes after I started it for the first time. But what I found out on my own was that it was the temperature fuse attached to the red lead that comes off the ac input, I replaced it with a Nec 96C temp. fuse for about $1.25 and it runs fine now, especially for the price..1/3 the cost of other 12Qt models, but beware of the temp. fuse.
10/19/16: Received the part (free) that I had broken so they did keep there promise on that. Only wished they would have answered my voice message........suggest if you need to, to keep calling till you get a live person. The unit has been working fine since I replaced the thermo-fuse. 1-demert for not answering voice message.