Top positive review
Readings are highly inaccurate! Temp registered over 368 degrees ...
January 28, 2017
ORIGINAL COMMENT: Readings are highly inaccurate! Temp registered over 368 degrees F several different times when inserted in center of roast...even after it had been removed from oven. Relied on old-fashioned "touch" method and the roast came out perfectly medium rare. The thermometer registers over 250 degrees F when held between two fingers!
REVISED COMMENT: I originally gave this One Star for the reasons stated above. The Company apparently reads these comments and takes them seriously, because I immediately received a communication from the owner apologizing for the inconvenience and offering to send a replacement. I accepted the offer and tried the new thermometer out on a rib-eye steak last night...and it worked perfectly!
I was very impressed by Alpha Grillers' prompt attention to the criticism and offer to immediately send a replacement. Hopefully, this product will continue to provide good, accurate temps for a reasonable amount of time. Alpha Grillers got a second chance to make a good first impression, and I commend the company's proactive efforts to win over an unhappy customer by replacing the item promptly.