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on March 23, 2018
Update: This bottle is only 8 oz and makes 2 gallons of dilute ready-to-use solution. When comparing that to some of the other concentrated solutions, its not as good a value. For example, the "Essential Values" cleaner is 16 oz and makes 4 gallons of ready-to-use solution for about the same price. To fairly compare pricing, you need to understand the dilution ratio and know how much total cleaner your bottle will produce. Some gallon-sized products may be already diluted, so beware.

==== Original review follows ====
My ice maker is about 2 years old and never been cleaned. I use a carbon filter on the water, so wasn't expecting calcium deposits, but there was plenty. This descaler dissolved it all in about 1 hour.

I have an EdgeStar IB450SS(P). The recirculation trough holds a little more than a quart. The instructions on the Descaler bottle say 4 oz to a gallon. I made 1 quart with warm water using 1 oz of the chemical, drained out the existing water in the trough, poured in the solution and let it run for two cycles (30 minutes each). At the start, I could feel the scale in the ice mould. By the end, it was slippery. Now my ice harvest works as new.

I should mention that, before I ran the cleaning cycle, I found a THICK (1/8") layer of calcium sediment/crystals in the bottom of the recirculation trough. I dug out what I could with my fingers and then made a 2x strength batch of the cleaner (with very warm water) and let it sit in the trough for about 1 hours. I swirled it with a plastic spoon occasionally. Once that was all dissolved, I drained the trough and ran the 2 30-minutes cycles with a fresh batch (1oz cleaner to 1 quart very warm water).

For the EdgeStar waffle style ice makers, you really get 8 cleanings out of one bottle of chemical, not just 4.

As an aside, I tested this chemical on some of the thick scale I pulled out of the recirculation trough. Just put a little in a glass, poured a few drops on the scale and, fizzzz, it started dissolving it pronto. Good stuff.
One person found this helpful
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on September 13, 2016
We have a Kitchenaid Undercounter ice maker in our small cafe that we clean quarterly, and we always follow the machine's instructions - in this case it says to use a full bottle of cleaning solution along with water for a full cleaning cycle.

Knowing it was a stronger concentration, I used a half bottle. Definitely should have used only a quarter bottle - the first cycle left a good deal of solution and foam behind, so a second clean and rinse was necessary.

Needless to say, that ice maker is spotless on the inside now.

We'll definitely purchase again.
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on March 2, 2018
While this seemed to work well for my icemaker I found out the hard way not to make more then you use at one time. I made a double batch and kept the unused half in a distilled water 1 gallon container.. It didn't take long for it to eat through the container and leak out .. So, only make what you'll use
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on July 12, 2018
This Ice Machine Cleaner did a wonderful job of cleaning my KitchenAid ice machine. I mixed 2 ounces with the contents of the ice machine reservoir using the Clean Cycle. The ice now is clear and the machine is making ice quickly. I rate this product higher than the manufacturer's product which I have used for years. Decided on this product on whelm. Glad I ordered this cleaner.
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on August 22, 2016
This stuff is great!! I don't have a large ice machine (15" undercounter ice maker) and since this is a concentrate at 2 ounces per gallon of water, I should be able to get about 6 cleanings on my machine with one bottle. Not to mention it costs less than a single cleaning of the "name brand" ice machine cleaner. I would absolutely recommend this product.
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on February 28, 2018
So you might have an ice machine in your business..I have four with huge capacity and over time you do need to clean these on a regular basis. The ice machine cleaner and descaler is a must to have in stock and depending on where you live this probably is not available at the hardware store. Each bottle is about four uses. This is a very effective cleaner so clean your machine on a regular basis to eliminate complaints from employees rather generate compliments on how clean the ice maker is every day.
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on July 3, 2018
The machine did not recognize that the cleaner worked so had to buy another brand and clean the ice machine again. The repair man may have made a mistake but that is what he said.
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on October 30, 2016
This product does exactly what it promises to do. I was concerned about any product being leftover in the machine that might be harmful in the ice after using, so I ran a couple of gallons of water thru my machine after, and we were pleased at the results. I will recommend this product to anyone that enjoys their ice machine.
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on July 15, 2017
Great stuff, just remember that it's concentrated! I only used 2oz for my ice maker, and it cleaned out sparkly!
One person found this helpful
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on May 10, 2018
This seems to work well on my undercounter ice maker. I was warned to get nickel-friendly cleaner to avoid damaging the freezing plate.
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