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No water came out after new filter was installed - first time ever in 8 years of usage of Samsung refrigerator
on August 23, 2017
I ordered a 3 pack for my 8-year old Samsung refrigerator, which has been running well with water filters changed every 3 months. It is the first time I ordered OnePurify replacement filter; others I have used in the past years were also off brands, including, e.g. IcePure, etc. After installing the new OnePurify filter, I pushed the water dispenser, but no water came out. Typically there would be a stream of water, then some disruption due to air bubbles, but after a few minutes the water stream should become steady. However, holding on the water dispenser for 3 minutes I still could not get any water out. Uninstalling the OnePurify filter showed that there was water intake in the filter, but for weird reason no water came out. I put the old filter (in this case, an IcePure) back, water came out instantly. I have no idea why the OnePurify filter did not allow any water to come out - first time ever in my 8 years of usage of refrigerator and a number of filters - but I have to return them.