Top critical review
HORRIBLE COMPANY. DON'T BUY FROM USCUTTER.
July 15, 2018
I bought this heat press on May 20th, I got it on the 23rd. When I first got it in, I noticed the buttons on the LCD panel were off centered (as in, the buttons did not do what they were labeled to do) I thought maybe it was just sensitive and after calibrating it, it worked very well. HOWEVER... After 6 weeks, it stopped working. It was NOT heating up in the center, the vinyl on numerous shirts were coming off and it just wasn't working. I contacted USCutters for a refund (I have no problem sending the heat press back) and they told me no. That after 30 days, I couldn't get a refund. So now I'm in a dispute with this shit company and amazon in order to get my $330 dollars back for a broken machine. DO NOT BUY FROM THIS COMPANY. How can they not take ownership for their products? I did not use the heat press ever day in excess or damage it. I've used it for maybe 30 shirts and have used it for only 6 weeks. This is RIDICULOUS.