Top critical review
December 2, 2016
It was assembled wrong. The threads of the mop were glued to the plastic causing them to be tangled in the plastic. Consequently the mop head was in efficient. I thought the device was frustrating to use. I would never buy this again. What was really upsetting is that there was a ten dollar charge to return it. I only paid a few dollars more than that for the mop.When I called amazon I got conflicting answers about the ten dollar postage for the return. One person said there was no charge. When I saw the return it stated that I paid the ten dollars for shipping. This product is very cheaply made, I will be extremely careful with my purchases from now on. I have been a prime member for years. I prefer not to use any sellers except amazon The ordeal I had to go through to return this cheap malfunctioned mop was ridiculous and very disturbing that it cost me so much money and time.