Top critical review
Overpriced software that's come in a $10 router.
on April 14, 2018
This is the second time I've had to purchase a netduma since my first one failed , and I have to say the second one now has a problem where it just keep shutting itself off, I own many electronics and they all are in pristine condition I take very good care of my things , and I have never experienced something like this before. Netduma's customer service is also honestly terrible. They have no phone support and their shipment base is in the uk so if you are from the states get ready to wait 3 weeks to wait for something that cost $200. In addtion their web support is very slow and they dont say much at all and seem to have no hours of operation and respond to you when they feel like it. The actually device is absolute poor quality of the lowest standards. The software is great and it's a shame it comes on such a low quality router. Which for $200 dollars is unexcusable.. In the end I've spent $400 plus tax to end up with weeks of wait times and headaches.