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on June 26, 2016
I replaced the original filter for our Samsung RFG293 fridge with "Best" about two weeks ago. We only have an ice maker in this fridge, but so far no leaks or strange taste in our ice. Unlike some of the other generic filters, this one has a round hole (rather than a square one) just like the original and everything seems to be the same size on that end. However, it isn't exactly the same as the original. The color of the plastic is a bit yellowish and the "tube" is a bit shorter. Therefore, the handle side doesn't sit flush with the rest of the vegetable drawer and the handle that says "open" is not completely vertical. It doesn't affect the functionality, but the difference is visible nonetheless.
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22 people found this helpful
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on July 22, 2016
I ordered this product for my Samsung French Door Refrigerator. The filter fits perfectly. However, it started leaking into the pantry compartment. Didn't notice it until the day after. I then contacted the seller and they were quick to resolve the issue. They sent me a replacement, almost overnight. The new filter fits perfectly and doesn't leak anymore.
12 people found this helpful
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on November 15, 2016
Item does not lock in correctly no matter how many times i tried to get it to make a proper seal. water leaked all over the floor at night casing a major problem in my kitchen. do not buy this product get the original Samsung filter.

Update to last review today 11/21/16 I just received a second filter from the company and the same exact problem presented itself. I had to clean up water from the crisper draw in my refrigerator and off the floor. how does the saying go fool me once shame on you fool me twice..... I ordered the factory oem filter from a second vendor and it works fine. Please do not waist your valuable time with this garbage filter. the company was quick to respond saying they were sorry for the trouble and sent me a new filter but the same problem presented itself with the second filter. also upon trying to drop of the return item at the post office I was told there was not enough postage paid for the return based on the weight. So I am not sure how I can return the filter. I am not going to pay for the return postage for a item that does not work.
4 people found this helpful
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on May 13, 2016
I bought two of these. The first one leaked and I didn't know it until water ran out of the fridge and all over the kitchen floor. I installed the second one and so far it has been fine. Hoping it was just a defective filter. I sent the first one back and my money was refunded.
18 people found this helpful
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on June 28, 2016
Water tastes as good as the Samsung filtered water for less than half the price. My first Best filter leaked slightly upon installation, however, even though 30 day had passed from the time of purchase, Best replaced it at no charge. Best stands by their products 100%; buy Best filters with confidence.
13 people found this helpful
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on March 2, 2017
I wish we could've been even remotely as lucky as the folks with the five star ratings. We were looking for a way to purchase our Samsung refrigerator water filters cheaper as they're $50.00 each at Lowe's. I saw this product, read the reviews and thought finally!!! I even double checked all the stock filter numbers with this one and I was so excited I ordered three! We opened the first one to insert and found it was a tad bit shorter but hey, the numbers matched. Two days later we noticed a small puddle under one of the crisper drawers. Assuming something had spilled, we cleaned it. The next night, more water?? We then noticed the seal around the correctly placed filter was soaked. We inserted the next one from the pack and shockingly enough, found the same problem. We're going to use the third one for target practice. HUGE waste of money and back to Lowe's to spend even more.
One person found this helpful
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on September 3, 2016
Fits Samsung fridge, but leaked slowly into fridge and eventually onto the wood floor in 2 places. Noticed after using only a few days. Reinstalling didn't help. Reinstalled old Samsung filter and no more leaking. The outer O-ring seal does not look as robust (or thick) as the Samsung filter seal. The other issue is the filter is very light in weight, and I see no indication on the filter or box as to the micron-level or whether there is any charcoal (see photos). Does not say to run any amount of water through it before drinking. I'm concerned that it isn't filtering well or at all. Maybe this is one reason why the water flow rate was much higher when compared to the Samsung filter. The length is also a bit shorter in length than Samsung but does fit. Too bad since the price is right. Returning for refund.
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One person found this helpful
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on July 12, 2017
I decided to purchase this filter again since I the first one I purchased over 6 months seemed to work fine. However, after installing the filter this time around, it created a leak in the fridge creating a pool of water in the bottom drawer. The filter was correctly installed, even making the suction sound as if it creating a seal (as is typical when installing a water filter in a fridge). I tried contacting the manufacturer through their "contact us" page and I've heard nothing several days later. I'll be returning this filter and going with a Samsung branded filter. So much for trying to save money....
One person found this helpful
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on March 2, 2017
Bought a second one. First one (about 6 month ago) was fine and didnt leak. The one I bought this week leaks badly and was replaced by an original filter from Samsung this morning after having water leaking out of my fridge and I had to clean the kitchen floor.

I give 2 stars only because the previous filter didn't leak, but having seen how badly and suddenly the newly bought filter leaks I will not recommend this product to anybody.

I took a picture to show the original filter vs the filter bought. The original filter has a second o-ring to prevent leaking.
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on October 23, 2017
I have tried un installing and re installing this product 10 times and it still leaks. I did it with water on, water off doesn't matter. I tried starting it in different positons, tried pushing in more during insertion, and pulling out. Nothing worked. The arrow will not line up all the way. I didn't know the nightmares others have experienced using knock off brands such as this untill I experienced my own.

It's not worth trying to save a few bucks when it could cost much much more when you have to make repairs. It's a shame that these crooked companies have literally flooded the filter market. You can't even feel confident your filter is real when you do spend $50 bucks on it because there are so many fakes.
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