Top critical review
Verdict is still out...so far not happy
May 14, 2017
I've been using my Fitbit Blaze for over a month now. I'm currently on my second one. I've had a variety issues with the blaze. So far I'm incredibly disappointed. I received my replacement Pebble on Friday. My Blaze was inaccurate in counting steps. It was counting only about 60% out of every 100 steps on average. (I did dozens of 100 step tests) That adds up to a lot of missing steps at the end of a very busy day. I also have found that when I am doing simple tasks such as walking around our kitchen or going from one room to the next, it will not count a single step. I have to have my arm swinging like I'm in full exercise mode in order for any steps to count. Even then I'm still missing steps. Last night we went for our five mile walk. The GPS map only showed a straight line; it did not follow all the way through the route and it only counted 3.48 miles! (Yes, I've tried all of the troubleshooting techniques recommended by Fitbit) I'll give this route another try today. I have been a Fitbit customer for a couple years now. I had the charge previous to this and upgraded to The Blaze. I found the charge never had any trouble with accuracy. Unfortunately for me, when I bought the Blaze, I made the mistake of buying alternate bands, several of them, so I could wear this tracker all the time. After reading so many positive reviews on it's accuracy I felt comfortable and confidence with my purchase. I assumed this product would be better than my charge. I was wrong. I really want this to work, I like the look of my Blaze and I enjoy all the extras. I really like the convenience of getting texts and notifications on my watch. I like the music control and the other added benefits. However, if the steps and the GPS tracking are not accurate this was a waste of $200. I really hope that I ended up with just a couple of lemons and third time will accomplish all of the things it's advertised to do. I'll give this one another day and then I'm planning on calling Fitbit customer service once again and let them know the second pebble is doing just as poorly as the first pebble. Maybe a third time will be a charm, maybe not. This has been a frustrating situation that's led me to researching other products, by other brands, hoping to find something to meet my needs with my busy lifestyle.