Top positive review
Wow! Couldn't have been easier for renewing from Norton 360.
April 12, 2016
Let me begin by saying that I am NOT computer savvy. Not even a little bit. If you are, this review will not offer you anything useful, so I would stop here. If you are like me and somewhat intimidated and confused by things like this - read on. I am going to put this in as basic of terms as possible (as if I were explaining it to my elderly parents). No offense meant to anyone, just trying to keep it simple and easy.
To avoid any confusion, I want to be clear that I had a previous version of Norton 360 (which included backup), that I was seeking to renew. After reading some reviews, it appeared that this product was the closest that I was going to get. I (like many others) did not want to pay the retail price through Norton to renew (which was $79.99 until the last day of my subscription, in which they sent an offer for $59.99). Buying through Amazon saved me $10. Cool.
Okay. Back to it. I waited until I had 1 day left remaining on my 360 product and decided I had better act before I was without protection.
So, now that I determined the correct product, I was confused as to if I should I get the download version, or the actual boxed version. Let me assure you that either way, you're only paying to get the product key to enter, so the download is immediate.
Here are your super easy steps to follow;
As soon as I made the download purchase, I received an email from Amazon that said "Order details". Within that email, It will say "Product Key". Print that sucker out (although you should be able to access it through your Amazon account at anytime - I wasn't going to risk it). Do NOT follow the instructions or click the link "how to redeem".
Go into your existing Norton account. When you click on that, you will see your standard "Norton 360" screen that gives you the options;
"Security - Identity - Backup - Performance - More Norton"
Look just below that and you will see "Subscription Status" (with the days remaining) and followed by "RENEW".
Click on the "Renew".
It will take you to a screen to enter your "Product Key" (that came in your "Order details" email).
Enter your product key.
Enter your email address and your previous Norton 360 password.
Voila. You're done.
Not sure why, but my subscription did not reset to 365 days, but rather gave me my last remaining day in addition to the new subscription (so mine said that I had 366 days remaining). That being said, I would follow the recommendations of the previous reviewers and assume that it will NOT give you any remaining days on your current subscription and will reset it to just 365 for the new one. I cannot tell you why mine let me keep my day, but it did.
That's it. Now you also have your product key to enter for additional devices. I will update this review if I have any issues doing so, but I imagine that it will be as pain free as my PC was. I will also update the review with any issues with the product, but by all appearances it simply continues my Norton protection that I was already pleased with. If you're renewing your Norton 360, I assume that you were satisfied with that product too, so reviewing it's features in this review might be redundant.
Update: I added this to my Android phone and it was also super easy. After downloading it to your PC (if you have already exited Norton from your initial set up - no worries. Just go back to Norton.com and sign in again), simply click on the "install on another device", then just enter your email address in the box provided). Norton will email the link directly to your phone (assuming that you have your email set up on your phone, of course). When the email arrives on your phone, open it, click install (using the "Play Store" to open it). Agree to the licensing and you're done. It will then show up on your phone as "Norton Mobile Security". I immediately clicked on "Open" and it immediately scanning my phone - identifying an app (that I had trusted) as a "high risk" and I was able to uninstall it on the spot.
Very pleased with the ease of the whole process.
Again, I realize that this review is overly simplistic, but I assume that there are others like myself that want it spelled out and surprise free.
Update 5/15/2016 - One feature that I have been displeased with on the mobile app, is that the app settings do not allow me to scan or updates when I am on Wi-Fi only. If anyone has figured a way out to do this - please add a comment below - as I think it might be most helpful to others. I can change the settings on my Android, but then it affects ALL of my app updates (not what I want). I only want to change the settings on the Norton app.