Top critical review
OK - if you need it for work or are a computer buff - but be ready in case you have a struggle, not saying you will but be ready
June 12, 2018
Just got this product a few days ago and just got done upgrading.
1. Why? I have a Dell XPS 8700 running Windows 7 Pro - basically mirrored my office set up. At the office, we've gone to Windows 10 pro so I made the upgrade.
2. How easy was it? Well.... here is what happened. I bought the item and it appeared in my digital orders folder. I follow the instructions.
3. I had upgraded PC before so I had done all of the usual stuff: (1) made plenty of room for the new OS on the C drive (needs about 20 GB for the 64 bit version), (2) cleaned up the computer of temp files, junk and stuff, (3) made a backup and restore point, (4) located all of the old programs for a reinstall in case the upgrade didn't work, so I thought I was ready.
4. It takes a LONG time to down load the actual system, the download program that does the work is a quick file - so don't be impatient - it is longer than some movies run and your time may depend on the speed of your connection, and time of day, etc.
5. Next there are two options - do you want to upgrade the computer you just downloaded the download program to or do you want to create a USB drive and upgrade off of this? (this is the case you were downloading on computer and upgrading another one).
6. Key point, the USB must be at least 8 GB and should be empty. It will have the iso file with the upgrade BUT you can't just copy to it, you have to use the program because it makes it a bootable USB drive.
7. THEN ... you can finally start upgrading...normally it takes a few hours I'm told, but this process took almost 10 hours. To their credit the support people at Microsoft were helpful. The program hung up because it claimed the product key was invalid.
8. After reaching the company and going over with them, they acknowledged the key was valid, and set to work - there is some glitch in the uploader program - we spent hours back and ultimately we got it to upgrade but then....
9. The video drivers won't load... because of a known problem with Nvidia and Windows 10, so back to stripping out all of the old stuff, literally seeking out individual files with names like nvdsp.inf, nv_lh, and nvoclock....and clean out all Nvidia Corporation folders and kill all processes using Task Manager...
10. Finally then do another install but choose the custom setting and pick the ones you need ...
And it worked ...and I'm writing this now.
So, was it worth it? I'm honestly not sure, but the program seems pretty stable so far. Since Windows 7 things have been OK - It looks like they are trying to create one common system for tablets, laptops and PCs.
Anyway - if you need for work - it is OK - but if you are not a real computer buff, and don't need to upgrade, you might want to wait and see if they can sort out these upgrade issues.
I went on line and it seems that there are some out there.