Top critical review
You will get pirated software
January 28, 2017
I was building my first computer and bought this along with all the component parts. It took five days to arrive and I was very excited. I spent most of the day building the pc and then tried to install windows.
Everything was fine until I had to activate windows. The key printed on the envelope was not being accepted. I called customer service and was passed back and forth until I spoke to senior Microsoft tech support. The person I talked to, a guy who said his name was Brian Ryan, said that he was 150% certain I had purchased a pirated product. I asked him how Microsoft could permit pirated products to be sold on such a well known website. He had no explanation but said he constantly gets calls from amazon customers who received pirated micrisoft products.
I offered to email him proof I purchased the software but he said they did not have the ability to access email. How ridiculous is it that a major software company doesn't even give it's employees email accounts. I also told him I was a long term Microsoft customer with an xbox live subscription going back 7 years. He said it didn't matter and there was nothing he was willing to do. The product was pirated and that is the bottom line.
I told him I was going to write a review to inform people amazon sells pirated windows software. He indicated that was a good idea. So there you go, I guess this poor review has Microsoft's seal of approval. Whatever you do don't buy this from amazon.