Top positive review
Glyph Tech Amazing American Technology Company: Great Products, Unbelievable Support
March 19, 2017
Glyph Tech are an amazing bunch of humans with great values. I had a small issue reformatting the Glyph Atom 1GB for my Microsoft SurfacePro. I called Glyph (it was Friday business hours). I got a human being within 3 minutes. More to the point, he knew what he was talking about and solved my problem within 5 minutes, waited while I made certain everything was cool and was exceptionally competent and pleasant. It's amazing these days to be able to call for support and get anything more than a robot or an offshore call answering company who 9 times out of 10 cannot solve anything other than completely scripted problems.
By the way the 1GB Glyph Atom is fast, rugged, good looking and a great solid state drive.
I have used their standard HDD's for high performance use in my sound recording studio for years (a niche they have managed to carve out for themselves). They last longer and perform better than the generic drives. It's a New York company ... everything is assembled and tested in NY. Glyph designs are built to manage the heat better and therefore perform better and last longer.They offer a 2yr warranty. But what's amazing is they warranty your data too - that is completely unheard of and exceptionally valuable since third party data recovery companies charge an arm and a leg - and in addition Glyph will ship out a replacement while they fix yours. And in the one instance where I have used them to data recover, it actually worked and I got my data back! When a LaCie drive of mine failed, data recovery was over $3,000 at an independent service and LaCie offered no support.
I have to say we need more companies like Glyph. Even though they may charge a little more than the competition, I assure you the service, when you need it, is more than worth that premium. Have you ever lost data? It's devastating. Most people never consider it.