Top critical review
9 people found this helpful
Terrible. They sent old, nearly expired product THREE times.
on January 18, 2018
SECOND UPDATE: I contacted Amazon prime and they were very kind - told me to keep or discard the second product, and they would send me a replacement. They ensured me the replacement would finally be the correct product (new packaging, expiration date over a year away), and GUESS WHAT... for the THIRD time i received the OLD product!!! I am now stuck with THREE bags of old, nearly expired cat food. I'll be ordering elsewhere.
UPDATE: I received my replacement order, and IT'S THE SAME OLD PACKAGING WITH AN EXPIRATION DATE TWO MONTHS AWAY!!! Obviously they are trying to get rid of their old product with old packaging. Now i have to return a SECOND product. I will be ordering elsewhere moving forward.
The first time i ordered this, it was great. The expiration date was over a year away, and my cat loved the food. This time around, not so much. I received a product with different packaging (looks like its old packaging) and the expiration date is 2 months away. Unbelievable. They probably thought they could just get away with sending me the old crap. I returned immediately and have placed a replacement order, hopefully they'll send me the NEW product this time.