Top critical review
I really wanted to like this thermostat
February 12, 2017
I really wanted to like this thermostat.
I have replaced the faceplate twice, and it still will not maintain the set temperature. Each call to customer support is met with reassurance that it is the faceplate, and they send me one free each time. The first time no questions asked, the second time they had come up with a pre-made form to fill out, suggesting that this is a recurring issue.
I like the design, too bad it has driven my electrical costs up. It randomly sets it's temperature to 70F, regardless of what the programmed schedule is. I even tried it in manual mode with no effect.