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Irritation and Breakouts
on May 9, 2017
InstaNatural is made in the US and not animal tested so I really I wanted this to work for me. I quite enjoyed their rosewater spray and thought this might be a good next step. Surprisingly, the serum caused rash-like pimples to breakout across my face - not once or twice, but after every single use. Of course I have occasional pimples and blemishes, but I have never suffered from all-over breakouts from product use before. I used the serum for about a week but have since stopped. Five days later my face has still not recovered which worries me about potential permanent damage. I wish I had never put this on my skin. Also, there is some conflicting information on oxidization and spoilage with the milky/orange variance in product folks are receiving (I received a watery orange serum which apparently means it has spoiled and is useless). Unfortunately, I am unable to recommend this product and must warn users that it may cause severe irritation and breakouts.
UPDATE: I've added another star to this review to reflect the excellent customer service provided by InstaNatural. I was contacted by InstaNatural customer service and provided a full refund of the order. They also clarified that despite the information provided by other reviews, the serum is in fact supposed to be orange and the coloration of their product does not indicate spoilage or expiration. It has been nearly two weeks since I have discontinued use and unfortunately my face is still breaking out in a way I have never experienced by any product I have ever tried. Since stopping the serum, I've been using only a fragrance free sensitive skin facial cleanser with no apparent improvement. I would still advise caution in using this product unless you are prepared to hear the onslaught of embarrassing questions from friends and coworkers as to what happened to your face! Our skin is a resilient organ and I am hopeful this bad reaction will heal soon.