Industrial Deals Beauty Save up to 85% on textbooks Shop women's shoes nav_sap_plcc_ascpsc Unlimited Music. Always ad-free. Learn more. New LG V35 ThinQ | $699.99. Save with Prime Exclusive Phones. Starting at $39.99 Grocery Handmade Personalized Jewelry modern furniture and decor Book a house cleaner for 2 or more hours on Amazon TheGrandTour TheGrandTour TheGrandTour  Echo Fire tablets: Designed for entertainment Kindle Paperwhite GNO Shop now SWMTVT18_gno

on October 21, 2017
The sound quality is great, but I can no longer recommend the system based on the software that is required to control the speakers. The latest versions of the software, which are updated whether you want them or not, are unattractive and buggy. Sonos' attempt to 'improve' the user experience has led to my speakers being linked to an account at No adding or changing the system without internet access to that account. I bought these so I could mostly play music on my computers and should not be forced to use or new unnecessary updates all the time.

Their new user agreement also says they can track all my activity or if I don't accept the agreement, I don't have access to use my own speakers! I'm not sure they need that and frankly I am tired of companies saying they need to track my online activities. If there is a clear reason and they tell me before purchase, that is one thing. However, after the fact, don't change the agreement to force this kind of monitoring.

I started buying pieces of my Sonos system a while back, when there was not anything like Sonos on the market. Now I have options and will likely be buying and recommending other speakers in the future.
389 people found this helpful
|55 comments|Report abuse
on February 24, 2018
I’m losing patience with Sonos. I’ve built out a pretty extensive system (eight play-1’s, one play-5, one sound bar, one sub) and have historically been a huge advocate; however, the recent Sonos app update has been terrible. Now (since the update), I have to unplug my Sonos controller and wait awhile for a reboot. This has become so irritating that I’m beginning to regret my purchase of the inexplicably expensive Sonos components. Sonos has been (and should be) “plug and play”, but it’s definitely not. Moreover, the new app interface took a long time to get familiar with and I don’t see that it’s improved in any way (and it’s very buggy). For someone who’s been an early adopter and evangelist of Sonos, I need you guys to get your act together. My wife is so irritated with the Sonos network that she doesn’t even use it anymore, she just plays music from a stand-alone Amazon Echo. Please fix your software!!!
107 people found this helpful
|0Comment|Report abuse
on December 16, 2016
I must've read about 250 reviews on the Sonos products to include the Play 1s and the Playbar/sub/5.1 system. I know all of the criticism about the lack of an HDMI input and the lack of DTS support and I absolutely agree with those criticisms. There isn't any reason not to support the best formats on the market. That being said, I bought the Sonos Playbar, Sub and two Play 1s after going through three Sony playbar/sub combos and the Yamaha 203. Understand, I downgraded from a 7.1 system anchored by an Onkyo AV receiver, two Bose floor speakers and a set of Energy 5s + subwoofer. I simply got sick of the wires and wanted a clean look and decided to go with a playbar. After trying the four other systems and not being really impressed with the sound of any of them, I decided to roll the dice on the Sonos with the desire being 1) good sound and 2) wireless as much as possible. I wasn't concerned in the least with all of the hoopla about connectivity with streaming services etc...

So, I install the system on a newer LED tv that has a 5.1 pass through on the optical port and bam! I fall in love with THE SOUND. I get it. I'm not trying to compete with an audiophilic, perfect system nor do I care about specs as much as I do about liking what I hear. And the bottom line is that I really like what I hear. I get the full 5.1 out of the system and the Play 1s sound fantastic as the rear pair of the surround sound set up. They really do sound good. The playbar is a great anchor for the TV when it comes to dialogue and as it acts as a front pair and center speaker for the whole system during movies and music. I apologize to all of the purists out there, but I love the Sonos system.

Setup is just too stinking easy. Wow.

And the streaming piece that meant nothing to me.........well, I played around with Spotify Premiere and what can I tell you? I can watch a boring football game while hoping for something spectacular to occur and instantly switch to listening to any of my 35 kabillion songs while keeping the game on. If something groovy happens on the tube, I just switch the sound back to the TV. There is zero lag between the TV and the system or between any of the separate speakers. outstanding synch. And with version 7.0 of the Sonos app I can stream from the Spotify app instead of having to use the Sonos app. Sweet.

Why only four stars then? As mentioned at the start of this diatribe, Sonos needs to get off their elitist butts and add HDMI connectivity and support for DTS. It is a tough decision to spring this kind of scratch for a system that could be phenomenal "if only....". After reading through countless forum threads about the issue, it almost seems as if the Sonos team takes a certain pride in telling their paying faithful to shut up and colors they decide are in our best interest. Not cool.

All in all it's hard to criticize the Sonos Play 1 as I have it set up in conjunction with the playbar and the sub. But it's expensive and technologically crippled for no apparent reason. I would recommend it if you can afford it, you aren't looking for audiophile ego strokes, you want to scrap the wires, and if you have a TV that passes the full 5.1 through the optical port.
244 people found this helpful
|22 comments|Report abuse
on August 1, 2016
Reviews of the Sonos product can be a little misleading because of the fanboy's and haters. It's an expensive purchase for a small speaker, and people want to feel justified in their spending. I'll start this review with the positives.

1. The streaming is flawless
2. The mobile app is amazing, the ability to combine playlists across multiple services is something I really leverage
3. Setup could not be easier, it just works
4. Multiple rooms, stereo pairing, and flexibility are highlights
5. Integration with 3rd party automation apps/smartthings

1. It's expensive
2. Sound quality is o.k. I have tried corner loading it, using it in different spaces and overall I like the sound it produces, but it's not amazing. You can get better sound quality for $200 and many other companies are catching up to Sonos in terms of connectivity and mobile.
3. No 5Ghz for connectivity to my wireless setup. (Yes they may use 5Ghz for surround functionality, but I want it on my network as I have sooo many 2.4Ghz devices already.

So it's ok, I invested already, so I'll probably pickup a play 5 and check it out. Too many negatives on the playbar and sub until the next model comes out and addresses community concerns.
44 people found this helpful
|11 comment|Report abuse
on May 12, 2018
I wanted to chime in here because I can see that this little speaker is getting an undue bad rep for basically being misunderstood... Here's the thing... If you are looking for a great little speaker that sounds amazing and solves all of your tiny speaker needs all by itself, you are looking in the wrong place. Don't get me wrong, the play1 sounds pretty good and it is a well made, solid little speaker, but wholistically speaking Sonos' thing is not to provide you with a little standalone bluetooth speaker. Sonos is meant to be a whole-home HIFI sound system. I would consider the play1 to be more of a component intended to work with a larger system. The play1 is not going to blow you away in a room all by itself, but if paired with another play1 and a Sonos sub and playbar for surround sound, it will sound amazing. Additionally, the Sonos software, the extra components (boost, connect amp...etc.) and the necessity to have a suuuuper strong wifi signal to use all of it are only going to be worth your time if you are taking advantage of a full system. Anyone who owns just 1 or 2 play1s and is frustrated with the app and all the software updates is absolutely right, its not worth it. When, however, you are using the app to group multiple rooms and taking advantage of updates that allow you to play different media in different rooms using Alexa (just examples) the updates suddenly become less burdensome. I also touched on this a little bit a second ago, but it is important to understand that these are not intended to be replacements for bluetooth speakers. You HAVE to use the sonos app to play almost everything (spotify connect lets you play music from the Spotify app with a paid Spotify subscription.) This, again, is because the intended use is to be able to connect multiple rooms in your home to the system and play music throughout. It makes sense that Sonos would not be able to ensure that there would be no sync delays or lag between rooms/speakers unless the sonos system is controlling all output. Additionally, these are not computer speakers. < Notice the period at the end of that sentence. Just about any review, you find on Amazon from someone saying that they were hoping to use them as really nice sounding computer speakers will be a 1-star review. I think that says more about folks' lack of research than it does about the quality of the play1. Lastly, It should be understood that within the past year or 2 Sonos has added Alexa integration to their service. Yes, it is true that because of this update their privacy policy has changed. It amazes me to see so many reviews by people who are so worked up about "Sonos invading privacy." I mean if you have truly been living off the grid... like 0% technology in your life, then I could see how there would be some concerns that your new Hifi system is spying on you for the government. Most people, however, have a smartphone with them at all times that knows where they go, what they buy, whom they talk to and what kind of media they enjoy, These folks almost certainly had no problem agreeing to what is most likely the same type of agreement just so that they can use those devices to ask siri, alexa or google assistant about the weather every day. I'm just saying, the only difference between Sonos and Apple or Google, is that Sonos makes sure that you know exactly what you are agreeing to by making it impossible to use their product without agreeing, instead of hiding the ugly parts of the policy in a 55 page update doc that they know no one is going to read. Just trying to keep things in perspective here... Anyway...

If you spent any time recently standing on a ladder running speaker wire across drop ceiling, or poking holes in walls or buying area rugs to hide your wired system's shame... or worse yet, just have bundles and strands of cords and wires all over your home, and you are finally ready to shell out for that HIFI system to end the misery and sound amazing, no-brainer... Sonos is the way to go.

If you are sitting at your computer fooling around online and your favorite song just doesn't sound quite as crisp as you would like it to, or if you have a $200 budget to fill 1 room in your house with sound, keep looking, your speaker is out there somewhere ;-)

I hope this helps, Cheers.
28 people found this helpful
|0Comment|Report abuse
on December 8, 2017
Average sound quality, Doesn't really fill up a living room with quality sound.

There are no audio inputs on this thing. It's wifi / ethernet or gtfo. Which might explain some of the poor sound quality mentioned above.

ALEXA, TURN THE MUSIC DOWN. Doesn't really work anymore. I've never yelled at Alexa so much. Her functionality with Sonos is miserable. You have to specify a room. After. Every. Command. We have an Echo Dot which used to have some amazing bookshelf speakers on it and that set up functioned virtually flawlessly. Now, I want to set a timer, but Alexa's voice doesn't happen over the Sonos, it happens over the little tiny 'speaker' in the dot. Needless to say, this is an absolutely unacceptable setup and I will need to find an alternative speaker that is actually a speaker.

The Sonos app; it's horrendous. If you're using your phone, you'll have Spotify trying to control the sound, the alexa app butting in and now you'll have the Sonos app trying to play too. Sometimes I'll manage to get Alexa to play something on Spotify and midway through a song, the garbage Sonos app will kick in and play something that I attempted to request days ago.

I really thought this thing would make our life a little bit easier and would help reclaim some space on our buffet, but it's just diminished the amount of music that we listen to and made using Alexa an absolute nightmare.
38 people found this helpful
|0Comment|Report abuse
I was sick of trying to keep my other WiFi speakers on the network (Logitech UE and Boston Accoustics) and decided that I should just go ahead and buy what reviews seem to say is the best: Sonos. Right now, I have just the single PLAY: 1, but I'll probably add others in the near future. Set-up was easy, though involved. I love that I can add my music services such as SiriusXM, Prime Music, and Pandora to the app to play directly from there instead of fiddling with individual apps and trying to connect them to the speaker. I'm a little disappointed in the sound, hence the four stars instead of five, because its bass is a little weak. The sound is not as full as my Logitech UE -- but then again, the Sonos is more compact. I guess I just expected all the raves of my friends and reviews to equal rich sound.

Potential buyers should understand that this is NOT a Bluetooth speaker but rather connects to your home network, either wirelessly or via the included Ethernet cable. This means that your phone doesn't have to be 33 feet (or whatever) from your speaker. As long as the WiFi signal is strong enough, your Sonos can play anywhere in the house. This also means that if you have a wonky network that fades in and out or an older router not good at handling traffic, you can have issues. Wireless over network is a lot between than Bluetooth, unless your network is crummy.

You do need a smart phone running iOS or Android to set up and control the speaker and any other Sonos players you plan to add to create a system. Although I haven't done it yet, you can connect two PLAY:1s to create stereo sound, but you can also run only one speaker. The only wires are the power cable -- unless you opt to connect it directly to your router.

The build quality is excellent. The canister-sized speaker is heavy and made of mostly metal. The iOS app is intuitive and helpful. Other than the sound in need of a little bass, I can't think of anything to complain about.

-- Debbie Lee Wesselmann
7 people found this helpful
|0Comment|Report abuse
on November 6, 2016
This is the best speaker under $300 and this only costs $200! This is much better than all of the popular Bluetooth speakers that sell around $200-$300. This does not have bluetooth or an aux input so keep that in mind if portability is paramount to you. I included a photo of this next to an IPhone 6S for size reference.
review image
41 people found this helpful
|0Comment|Report abuse
Pros: Great sound in a small form factor, attractive design, compatible with other smart devices
Cons: Mediocre app, weak low and high frequencies

The PLAY:1 is a nice addition to any living room or bedroom and is a great way to start or add to any existing Sonos network. Because Sonos makes it easy to sync all speakers, once you have an existing speaker, it just makes sense to get additional ones for the rest of the house. There aren't really any real competitors anyway since Sonos has the market cornered.

The speaker itself is very attractive and should fit most rooms. It's understated and should complement other smart devices like the Echo and Google Home. It's actually pretty heavy for its size, which is a good thing; there's a lot of hardware packed into a small package. I do like that you have the option of connecting it via wired or wifi, but mostly people will probably opt for the wireless option. Setup was a breeze; I just plugged it in, downloaded the app, and I was up and running in a few minutes. The app integrates with all popular music services such as Spotify, Apple Music, Amazon Music, Pandora, Google Play, etc. The app isn't the most intuitive and can be a little quirky sometimes, but it gets the job done. I much prefer being able to use the native app and just have the option to output to Sonos. The Spotify app lets you do that, but I'm not sure about the other services.

The one thing I noticed is that the speakers don't produce a good low frequency, which is pretty common for speakers of similar size; it just doesn't have the hardware to do so. It also doesn't hit the highs very well either, which was surprising to me. You can adjust the treble and bass in the app to find the right balance, but out of the box, the frequencies don't sound very good. I'm sure the PLAY:3 or PLAY:5 sound better. Regardless, it's still a very capable speaker with a ton of capabilities. I'll probably get another one soon to have a stereo setup.
15 people found this helpful
|0Comment|Report abuse
on August 18, 2017
I have to admit, I am a picky person when it comes to speakers. I've had brands at home and in my vehicles, such as the following: JBL, Bose, Definitive Technology, Klipsch, Harman Kardon, Infinity and Polk. In relation to a portable Bluetooth speaker, I've had Bose, Bowers and Wilkins, and JBL. Earlier this year, I purchased a Bose Soundlink Revolve. I decided to order three of the Sonos PLAY:1 speakers. My home is pretty open concept and small, so I put one in my dining room, office and master bedroom. Setting them up and tuning them is very simple. Eager to hit play, I had already somewhat made up my mind that these wouldn't pass my pickiness. I was VERY wrong. I am honestly speechless on how awesome the three of these sound. Truthfully, they're the best wireless speakers that I've ever owned. From the packaging, superb sound quality, to the setup process; Sonos definitely put copious amounts of time and effort to make such a stellar product. When I first started looking at multi room speakers, and decided on Sonos, I knew that eventually I would need to get the Sonos sub woofer. After owning these speakers for less than 24 hours, I placed the order for the sub last night. I'm super excited to hear what it sounds like. Buy their products, you won't be disappointed!!
7 people found this helpful
|0Comment|Report abuse