Top critical review
Used to be great wipes. Product got smaller, price stayed the same, now they cause irritation!
July 12, 2017
If I wrote this review when I first tried Water Wipes, it would be a five star review. In 2017 however, it's now a 1 star product and I no longer purchase these wipes.
The idea of Water Wipes is great, simple ingredients. Read a baby wipes package sometimes, I bet you can't pronounce half the ingredients on the list. Water Wipes appealed to our household with 2 IBS sufferers and no children due to allergies.
Water and Grape seed extract are the only ingredients. Originally the wipes were large, thick, and held up under pressure. We used the original wipes in the bathroom, spills in the car, spots on clothing, just about everything. We started using the wipes in March 2015. We've went through 4 cases leading up to April 2017.
When the latest case arrived the wipes package was smaller. The cost was the same however (which has always been a premium cost for wipes). We were determined they would be the same, durable wipes, only smaller. They weren't. The new wipes are thinner, not as durable, and smaller.
3 of the 12 packs had mold upon opening despite the lack of holes or damage in the packaging. We didn't store them any differently then usual. The most disturbing part of the new wipes (not the ones with mold) was that I experienced irritation from using Water Wipes for the first time ever. Not a full blown reaction, but still enough to discontinue using the wipes.
The manufacturer refunded the purchase price when I complained. But they fed me a line that parents wanted "less bulky wipe packages". I ASSUME what parents meant was smaller sized packs for travel, say 15-20 wipes a pack, like popular brands offer. There was no reason to change a great product.
We tried desperately to find a replacement going through the following brands; Seventh Generation, Caboo, Baby Ganics, Jackson Reece, and Happy Little Camper. They all had too many ingredients or caused irritation.
We decided to make our own. Natural paper towels, cut in half. One roll filled a BPA free shoe box sized plastic container. Add 2 tablespoons of organic grape seed extract. Push down on the stack to flatten them and squish out the excess grape seed oil. Add 4 tablespoons warm water and squish the stack down again, flip it over, squish it again. Put the lid on and they were ready to use. They stayed good for up to a week without mold.
Thanks Water Wipes for changing your product. We now make our own wipes for $7 for a case instead of $39.99 like you charge.
Photo shows old Water Wipes package (on top) and new Water Wipes package (on bottom).