Top critical review
Update- Not really 5lbs
March 19, 2014
Although, not really a big deal, I ordered 5lbs of citric acid and received about 4lbs 14oz's. Apparently they think packaging counts for product. It's still worth it to me and I'm sure the quality is fine(haven't tested it yet), but I would think it is pennies worth of product to them. To ensure happy customers, I would make the measurement over, not under, that is just my philosophy. Guess their's is, the customer probably won't weigh it. All that being said,I am still happy with the price, just not their business practices. It was shipped extremely fast though, so that makes up for the weight a bit!
Update- They refunded me $1.50 and said they will get their scales checked, So I am pretty satisfied and I am glad I helped bring this issue to their attention. This is what makes Amazon so great, people's reviews!