Top critical review
Amazon was good, no complaints about the arrival or packaging
April 6, 2018
Amazon was good, no complaints about the arrival or packaging.
The complaint is with Chlorox and your QA/QC person. I am a forensic chemist. There are significant differences in color between my old bottle and the new bottle that I received with this order. More, the viscosity between the two lots was also significantly different. This new lot was much less viscous, and produces a lot less suds. Same exact label. I then went to Kroger, bought one off the shelf, and it is was a lot whiter and and viscous than both. Either the Mafia is now hijacking and adulterating Burt's Bees product (expensive enough there could be some profit in it), or chlorox has cheapened its product production, or its quality control, or....
That reduction in viscosity and it coming across more "watery" has me concerned regarding product stability and microbial contamination. If you are going to have a product that watery, then you need to load it up with anti-microbial preservatives.
The third issue with this new lot is that the product is much more cloudy that the old lot. Like either the glucosides are precipitating because there is a difference in the pH between the two lots, or that is a bacterial/fungal growth.
Needless to say, I am not using this package shipment, and went out and got some Ivory soap for the kids.
I buy Burt's Bees because I knew the Formulator before it was sold to Chlorox, and as PCP go, this stuff was fairly good. The products coming out of Chlorox's Burt's Bees, I was buying them and using them on my Children. It was that good. Whatever jackass executive is letting things slide, get rid of them, and bring back your quality product. Don't screw this brand up!
Chlorox - Fix this, and fix this fast!
P.S. How about for 2019, you put the ingredients for the fragrance on the label? "natural fragrance" is marketing BS. Give us honesty and transparency. We are all desperate to trust a product, your products. Earn our trust!