Top positive review
Solution when the soft chews aren't very soft
April 4, 2016
Ordered these through Amazon because the price was better than through other sources. As several others have noted, they arrived not altogether soft. They weren't rock hard, but not exactly what I think of as a "soft chew." However, I used the same trick I use for hardened brown sugar -- put a slice of bread in the package and seal it up (I have heard that half an apple can work too). After a day or so, the chews were definitely softer. I left it in there, and the chews continued to return to a consistency that is closer to what I would have expected. My dog is VERY happy to eat them too! Giving the product 4 stars because they weren't soft upon arrival... but the workaround is easy and effective.
I can't yet comment on their impact on her joints. She had been taking a different brand of the same supplement, but my vet recommended this after her CCL surgery and noted that this is the formula that has resulted in positive outcomes in research. Glad to have found them at a better price, and glad there is a solution when they arrive harder than desired.
Update after 8 months of use (early December): My German Shepherd is now fully recovered from her CCL surgery (occurred in late March) and is back in top form! She is six and a half years young and seems as limber and ACTIVE as in her puppy days. (I thought maybe she was maturing, but turns out she was just healing). She may just be a healthy dog who has recovered well... so I don't know what I can attribute to the chews. However, her joints seem to be doing great, and I plan to continue giving her the chews every day. She loves them and I am incredibly happy to see her return to athleticism. Increasing to 5 stars because it's been easy to make the chews soft again, and I am really pleased with my dog's joint health.