Top critical review
HORRIBLE Business practices!! DO NOT EVER purchase this magazine
June 6, 2018
I got this magazine as a gift for my mom. She said it was too full of ads and things she wasn't interested in, so I cancelled my auto-renewal of it and when it was almost up I removed it from my subscription manager so that I wouldn't accidently renew it for her, and so it didn't clutter up my list.
Now I've received an email from Sunset saying that they are going to use my credit card on file and automatically renew her subscription anyway and they've listed it at a much higher rate than even Amazon has it listed for.
This can't possibly be legal!!! Now I'll have to phone them and deal with them and waste my time.
Don't ever subscribe to this magazine! Because they'll never let you cancel it.
Edit: I had to Google their phone number because the one they gave with the email was WRONG, off by one number and didn't connect to anyone. After speaking to customer service they didn't even care that it had been set to renew without my authorization. They did say they'd cancel it at the end of this year's subscription. Now I get to wait a couple months to see if it was all lip service, or if they did actually put a stop to the renewal.
If I had any say, I'd demand Amazon remove Sunset from their site. This is one of the most horrible experiences I've ever had with any magazine subscription.