Top critical review
Works well, but is it reliable? Will it last?
Reviewed in the United States on August 18, 2018
When I first got this toothbrush I was so amazed at how clean my teeth felt. It felt like that just clean feeling after leaving the dentist’s office.
Maybe a week after purchasing the toothbrush, it started making a loud rattling sound when running in all modes. The brush head stopped vibrating as well (at first I thought maybe I got used to the vibration and couldn’t feel it anymore). I decided to exchange and I’m glad I did!
The new toothbrush is quiet and has very strong vibration through the brush head. However, my first one worked very well when I first got it and I used it very gently. Not sure how reliable or long these will last, but thank goodness for the 2.5 year warranty you get when registering with Philips online!