Top critical review
Does not work, use caution when making purchase
January 10, 2020
I was skeptical about ordering this product since the reviews were either 5-Star or 1-Star. It turns out I should have trusted my first instinct. I cannot speak to the authentication of the reviews posted, but I am highly suspicious.
Let me begin with the good things about this camera:
It is made with solid, quality feeling products.
It is boxed and packaged very well.
Outside of those points, there is nothing positive I can write about this item.
It does not connect to the internet as described and has consistent issues with connectivity. Without a network connection, you can not view the camera on the downloadable app. Instructions and support are non-existent.
I would urge caution when looking at purchasing this item. It is not eligible for return using the UPS Store as most reliable items on Amazon. Still, after contacting an Amazon Customer Care Representative on chat, they were able to process a refund and return to have the item picked up at my door. Thank you to Amazon for making this right.