The CD would not load on my computer. Luckily my accountant was there and was able to download it manually. Don't know if it was a problem with the CD or my computer, but my computer has never had trouble before.
We're glad your accountant was able to get you up and running. If you come across this issue with the CD again or any other, we recommend reaching out to our support team on our Community site (http://community.intuit.com/). It's also a great place to find peer discussions and self-help articles on a variety of subjects.
That's music to our ears! It's our goal to have QuickBooks be the go-to accounting tool for small businesses, so it's wonderful to hear you feel this way. We're committed to implementing new and improved features to make our software an even more versatile tool. To stay up to date on what we're working on next, please visit our official blog (https://intuit.me/2L2zqTv).
Thank you for your support, Jen, The QuickBooks Team
We have used QuickBooks in some form or another since the mid-1990s and to this day I can honestly state that it is terrible software. I don't really know what else there is, and we are well into having Intuit bookkeeping now, but I can assure you that this software is nothing but a computer hog, very quirky, difficult to use, filled with problems, etc. Quickbooks expects you to give a lot and to accept that it can't give you too much. They should be ashamed.
We appreciate you using our software to back your business for so many years, and we'd like to make sure that QuickBooks is working properly for you. Please reach out to our Community team (http://community.intuit.com/) with details on any issues you've been facing so we can help get you back to business.