Top critical review
I have to reboot my two EX8000's every night to keep them from bringing down my network
Reviewed in the United States on January 10, 2020
Update: one month after my first review (Review revised from 1 star to 2 stars):
I think I have found a workaround that will allow me to use these 2 expensive EX8000 range extenders. Many people seem to have had a similar experience to mine: the EX8000 works fine for a few days - and then it takes down the network. So a week ago I installed an electronic on/off timer on each of the 2 extenders. Every day at 3:00 AM, both extenders power down, and at 3:05 they power back on. So far, it's working. I will update this review after another month or so. I have upgraded my revised review from one star to two stars - basically because I don't have to throw these extenders in the trash. They are now working. But I shouldn't have to reboot them every day to keep them from crashing my router. So if you have already bought an EX8000, spend $10 on a timer and you may solve your problems. If you are in the market for a range extender, look elsewhere.
Update: one week after my first review (Review revised from 4 stars to 1 star):
I was happy with the two EX8000 Range extenders I bought after the second day. I had great coverage everywhere in my house for the first time and everything seemed perfect, so I wrote the positive review below. Then the same thing started happening that I saw in so many other negative reviews. I couldn't access the network from any connected device. The EX8000s brought down the router, and even wired connections to the Internet wouldn't work. I rebooted the entire network, and everything came back up finally, and I thought maybe it was an anomaly. After 3 days it happened again. Apparently when you boot these EX8000s up into a good network, everything is good for a couple days, and then the range extender crashes the network. I have changed my rating of this product to one star. Don't but it. This product should not have been released by Netgear. I am disconnecting both range extenders and writing this off as a bad experience.
Original 4-Star Review:
Over the years I have tried several Wi-Fi extenders to get better coverage in my 2-story house + basement. The Netgear EX8000 has finally given me complete coverage, even outside in the yard. My router is installed on the ground floor, and I have an EX8000 upstairs, and another one in the basement. I'm very happy with the effectiveness of these extenders.
I would give the EX8000 a 5-star review, but the installation process is terrible. I have had many Netgear routers, bridges, etc, over the years, and I have learned that the best way to install and configure them is just to log into the device using a browser, and do the configuration manually. But, I gave their automated processes a try, to see if they have improved the installation for novice users. Not. The quickstart guide recommended the Nighthawk phone app. I found it to be buggy and frustrating. I was unable to get the first extender installed with it. I had the same problem with the WPS process. Finally I accessed the extender through a browser link and set it up in just a few minutes. Just connect a PC to the EX8000 with an ethernet cable attached to one of the extender's hardwired ports. Then enter "mywifiext.net" into your browser and it will come right up. Once you are there, it's an easy setup. Don't bother trying to do the setup through any kind of wireless access to the extender.
Overall, I am pleased with the EX8000's performance and I highly recommend it to anyone who wants to extend the coverage of their Wi-Fi router.