Top critical review
Disappointing, Support Failed After Only a Week
October 10, 2019
I purchase these Vionics for our recent long-awaited 2-wk Italy vacation. I selected this gladiator pair based on reviews, manufacturer claims and wearing the sandals around the house, comparing them to a few other pairs I had ordered. I knew that there would be a lot of walking on the trip and knew that I would need quality, supportive footwear. I have struggled in the past with pain caused by neuromas in my feet that can flare up from time to time when I wear non-supportive footwear, so I am very careful. The Vionics were the most expensive pair at $109 but I am willing to pay what I consider a lot of money for the right shoes. Six days into the trip, I was bragging to my boyfriend about how comfortable the sandals were and how happy I was with the support. But halfway through the trip, the left shoe failed me and I started experiencing pain and discomfort. In addition to the pain, it drizzled one day and my feet got a little wet and the color from the dark leather straps of the sandals stained my feet in several places. I could live with the stain issue but I can’t live with the discomfort. I feel like I paid a lot of money for shoes that failed, and I don’t feel like I will ever be able to wear them again so I definitely don’t feel like I got what I paid for. Other than the couple of days I spent trying these shoes out after I received them, I essentially wore them for only 2 weeks.
Vionic claims that they believe so strongly in their product that you can wear them for 30 days and return them if you’re not satisfied. I was so impressed with this that I took the chance on their brand. Unfortunately I am not not happy after only wearing them for 2 weeks. Although I was beyond the 30-day return window for Amazon, I shared my experience with the seller and asked if there was anything that could be done under the circumstances. They opened a case with the manufacturer but they declined to make an exception or do anything. Very disappointing. I will not purchase Vionics again and I cannot recommend their product.