Top critical review
Want to sleep in a ditch? Then this is for you!
Reviewed in the United States on March 13, 2020
I wrote a previous review after only having the mattress for weeks. This mattress is extremely firm. If you have a bad back I do not recommend. My husband has woken up in more pain all month. Returning.
Been trying to return this mattress since March 2020. It is AWFUL. My husband and I are not big people. It started to dip within the first month. It's like sleeping in a ditch the dip is so bad. My husband has a back injury from being rear ended by a semi. This bed has done nothing but cause more pain daily. I submitted a request for a return within a month of having it!! That was in MARCH. I have gotten a run around from the seller. Absolutely no emails regarding any of this. I have had to do MULTIPLE A-Z claims. And they magically get withdrawn, which was against my wishes. Amazon is absolutely NO help. Their service has gone down the drain. I am very disappointed and disgusted by this situation that has yet to be resolved 5 months later. 5. Yes, 5 MONTHS. I definitely do not recommend this mattress. This seller. Nor Amazon. Canceling all my amazon subscriptions and canceling my prime account. Taking my business elsewhere.