Top critical review
Some Design issues - can use some minor improvements
May 31, 2019
Don't know if it was just bad luck, the machine I got had heavy plastic smell. It would not go away after airing out for a week.
Some issues. with the design.
-There is black plastic around the pour spout. If I tilt the kettle too much, hot water will contact the black plastic.
-The lid has some plastic. I discovered steam would condensate on the lid and drip down into the water. The steam condensate touched some of the plastic and dripped down into the main chamber. I understand the flip lid design requires some plastic. If the metal would cover the entire boiling chamber opening, then the condensate would not be an issue even if the lid's upper part is plastic.
To be fair, the controls worked fine. The wrap cord storage in the base is nice. The outer stainless shell is very nice.
I cleaned with vinegar, dish soap, and boiled water quite a few times; the plastic smell just wouldn't go away. Eventually I sent it back.