Top critical review
Do not buy if you intend to use longlife filters!
April 1, 2019
I'm willing to give products a try, even when their ratings are less than stellar. My mistake, I should have heeded the other reviews for filters used with product. I've had 3 of these "longlife" filters - one that came with the Monterey pitcher and two that I purchased as replacements. Each of the 3 filters lasted less than 1 week/ea. We only filter 1 or 2 pitchers per day so there's no reason each filter shouldn't last 6 months (stated on carton as 3X standard filter, which is 2 months). After contacting Brita to complain, they shipped 6 standard filters as replacements.
Given the math, we should have received 9 standard filters to compensate for the bad ones. Also, we purchased the longlife filter because of the capacity to filter out lead. I don't see any rating on the standard filters, I sure hope it does. Given the extremely high volume of complaints against the longlife filter, it is unconscionable that this product hasn't been completely removed from sale - both here and in stores. The company obviously have a major problem with this product, the fact that they are still available speaks volumes about the manufacturer's ethics.
The pitcher is ok but I highly discourage anyone considering buying the longlife filter. It seems to me the manufacturer is trying to minimize their losses by continuing to sell defective products. Horrible product.