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  • Microsoft Office Home and Business 2019 Download 1 Person Compatible...
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Customer reviews

3.6 out of 5 stars
3.6 out of 5
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Microsoft Office Home and Business 2019 Download 1 Person Compatible on Windows 10 and Apple macOS

Microsoft Office Home and Business 2019 Download 1 Person Compatible on Windows 10 and Apple macOS

byMicrosoft
Platform: DownloadEdition: Home and BusinessChange
Price:$219.99
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Top positive review

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Ken
5.0 out of 5 stars2nd purchase of one time payment Office 365
January 12, 2019
Downloaded the office suite for new Dell Inspiron. Bought this one time payment option a couple of years ago for new Dell Inspiron and all is working fine for that and this purchase for my wife's new Dell went fine. Full functionality of word, excel and outlook. Don't really use the other apps like notepad or publisher. Download went fine w no issues at all. Took about 30 minutes. Bought this option since I really like using outlook for my email. Also don't like paying annual subscription fee so one time payment is my preference. Paid the same price for the software as I would had I purchased the laptop at a big box store. This was easier. This is Office 365 under a different name I would Guess since it 1 time pay and not annual subscription.
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Top critical review

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Randy Evanchyk
1.0 out of 5 starsBe Aware
October 27, 2018
I upgraded from a stand-alone 2016 version to 2019, which was very disappointing. This 2019 version does not offer the full upgraded features that 365 offers. It does offer some minor graphical differences (e.g., icons, etc.), but nothing worth the upgrade; in fact, they left out a myriad of new Excel functions offered on 365. This version is 2016 with a few pretty pictures. Buy it if you are going from a version of Office earlier than 2016; otherwise, don't waste your money.
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98 people found this helpful

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The manufacturer commented on the review below
Randy Evanchyk
1.0 out of 5 starsBe Aware
October 27, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
I upgraded from a stand-alone 2016 version to 2019, which was very disappointing. This 2019 version does not offer the full upgraded features that 365 offers. It does offer some minor graphical differences (e.g., icons, etc.), but nothing worth the upgrade; in fact, they left out a myriad of new Excel functions offered on 365. This version is 2016 with a few pretty pictures. Buy it if you are going from a version of Office earlier than 2016; otherwise, don't waste your money.
98 people found this helpful
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The manufacturer commented on this review (What's this?)
Microsoft Customer CareMANUFACTURER1 year ago
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Hi Randy,

Thanks for leaving a review. We're bummed to hear Office 2019 isn't exceeding your expectations; we want you to have a positive Office experience because we care about your business.

On that note, if you haven't checked out what's new about Office 2019, we suggest doing just that. Follow this link and see what features are now at your fingertips: https://support.office.com/en-us/article/what-s-new-in-office-2019-5077cbbe-0d94-44cc-b30e-654e37629b0c?ui=en-US&rs=en-US&ad=US

We hope that information helps to enhance your Office experience. If not, browse around our Support Center for more great bits of information about your new software: https://support.office.com/

Thanks for being a part of the Microsfot family.

Sincerely,
Jo
Office Customer Care

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The manufacturer commented on the review below
portepaule
1.0 out of 5 starsPaid for 2019 but 2016 downloaded
November 24, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
I just bought a the 2019 Microsoft Office Package for my NEW Windows 10 pc. I am extremely disappointed that the download you gave me was only the 2016 version for Windows 8. This is really unacceptable, Amazon! The new 2019 version is for Windows 10. Did you think I would not notice?
66 people found this helpful
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The manufacturer commented on this review (What's this?)
Microsoft Customer CareMANUFACTURER1 year ago
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Hi there,

We're sorry to hear about your frustrating situation. If you think you've received the wrong product, we recommend contacting Amazon Support for a refund. Reference their A to Z Guarantee and that should recoup your costs. Here's the link: https://www.amazon.com/gp/help/customer/display.html?nodeId=201889740

If that doesn't resolve your issue, feel free to reach out to our Customer Support Team: https://support.microsoft.com/en-us/contactus/

We hope that helps.

Sincerely,
Jo
Office Customer Care

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The manufacturer commented on the review below
Erick 407Top Contributor: Baby
1.0 out of 5 starsNot at all worth the upgrade.
December 21, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
Not at all worth the $220 price tag. I recently purchased a new PC for my wife to conduct her online business and figured I might as well upgrade her from the MS Office 2010 I've been using for years. Aside from a few 'neato' functions in Outlook and a more graphic heavy menu bar, I see no benefit to upgrading to this software.

I also had several issues trying to download and install the software. Once you order from Amazon you're given a link to Office.com which will request you set up an account to install your software. Your key will be automatically linked to your Microsoft account , but if you click the "install office" link on the top right of your Office.com webpage it will say your Key "has already been used". The correct link to use is under "my account" then click "subscriptions & services". There you will have a down load link to install your product. This purchase was much more convoluted than it had to be and I regret even buying it.
56 people found this helpful
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The manufacturer commented on this review (What's this?)
Microsoft Customer CareMANUFACTURER11 months ago
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Hey Erick,

Thanks for letting us know how your Office experience has been going. We care about your business and experience with us and we want you to be happy with your purchase.

In the future, if you ever run into any issue with Office, know that our Customer Support Team is more than happy to help you. Additionally, our Office Support Center site has tons of helpful articles, guides, and videos for every topic you can think of concerning Office. You can check it out here: https://support.office.com/

Last, please know you can contact Amazon Support for a refund for the invalid product key you received. Ask for a refund and be sure to reference their A to Z Guarantee when you do.

We hope that helps and we wish you the best.

Sincerely,
Jo
Office Customer Care

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The manufacturer commented on the review below
Frank McClain
1.0 out of 5 starsDisappointed.
October 28, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
The Word document program keeps going blank while I'm typing on a document (as if it's thinking) every 5 minutes, and then my Word document appears again.
38 people found this helpful
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The manufacturer commented on this review (What's this?)
Microsoft Customer CareMANUFACTURER1 year ago
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Hi Frank,

Thanks for sharing your review and writing of your experiences. We're sorry to hear Word is giving you such issues. Let's get this resolved for you. First, read the information on this webpage: https://support.office.com/en-us/article/fixes-or-workarounds-for-recent-issues-in-word-for-windows-bf6bf17c-2807-4871-83ce-e337ae8f0b86

If you don't find your issue and its resolve, then contact our Customer Support Team for personal assistance: https://support.microsoft.com/en-us/contactus/

Thanks for your patience and we hope this all helps.

Take care,
Jo
Office Customer Care

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The manufacturer commented on the review below
Paul the Consumer
1.0 out of 5 starsOnly works with Windows 10
November 11, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
Does not work with any previous versions of Windows and it is near impossible to buy a version online that is compatible due to this being released. Be careful when purchasing.
36 people found this helpful
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The manufacturer commented on this review (What's this?)
Microsoft Customer CareMANUFACTURER1 year ago
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Hey Paul,

Thanks for leaving a review. To address your comment, Office 2019 is designed to work specifically with Windows 10. If you want to use the latest Office software and not have to worry about updating your operating system, we suggest looking into Office 365 Home or Office 365 Personal. To learn how those versions differ from Office 2019 products, follow this link: https://support.office.com/en-us/article/what-s-the-difference-between-office-365-and-office-2019-ed447ebf-6060-46f9-9e90-a239bd27eb96?ui=en-US&rs=en-US&ad=US

If you want to ask for a refund, you can by contacting Amazon Support.

We hope this helps.

Sincerely,
Jo
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Southwind Tony
1.0 out of 5 starscan get to download
October 24, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
Have follow all screen instruction multiple time, cannot get this to download to my window 10 pc.
Frustrating...
31 people found this helpful
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The manufacturer commented on the review below
Bart
2.0 out of 5 starsOutlook is a nightmare
November 21, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
Software download and installation was pretty straight-forward. Unfortunately, I am having many issues with outlook: problems creating my email signature, problems with icloud integration, and more are appearing almost every day since I have installed it. Compared with Outlook 2010, this version is very disappointing.
29 people found this helpful
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The manufacturer commented on this review (What's this?)
Microsoft Customer CareMANUFACTURER1 year ago (Edited)
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Hi there,

We're sorry to hear you're had such frustration with Outlook. We don't want that for our customers.

To resolve your situation, we suggest, first, following this link for some helpful troubleshooting tips: https://support.office.com/en-us/article/troubleshooting-74644ed7-268a-4e0d-a4eb-52257726e624

If nothing there fixes your situation, then contact our Customer Support Team: https://support.microsoft.com/en-us/contactus/

They'll give you personalized assistance and set you on the right path.

We hope that all helps and thanks for your patience.

Sincerely,
Jo
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The manufacturer commented on the review below
Darius Sarrafi
3.0 out of 5 starsToo slow on Mac High Sierra and Horrible VBA implementation!
December 9, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
I've had to rewrite all my macros that involved file paths. They changed the implementation but with no documentation. They wanted to charge me $400 to help me with the very VBA they messed up. Also, some VBA commands simply don't run any more (e.g. Application.Quit)! Finally, there are no toolbars in this version of Office. Only ribbons and a quick Task thingy that is very time-consuming to set up!
25 people found this helpful
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The manufacturer commented on this review (What's this?)
Microsoft Customer CareMANUFACTURER1 year ago
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Hey Darius,

Thank you for sharing this review. To address your concerns about VBA and programming Access within Office 2019, we think you might find the information at this link useful: https://support.office.com/en-us/article/Introduction-to-Access-programming-92eb616b-3204-4121-9277-70649e33be4f

If you have any questions or concerns, Microsoft Customer Support is happy to help you out.

Thanks for being a member of the Microsoft family.

Sincerely,
Jo
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Ben
1.0 out of 5 starsDon't bother!
March 4, 2019
Platform: DownloadEdition: Home and BusinessVerified Purchase
Are you aware Microsoft is running a sales campaign telling you NOT to purchase their perpetual licenses? They instead want to move you to O365. Let that sink in, the creators of this product are asking you not to buy it...

This stinks for the people that don't want to pay for something monthly or annually but to be honest, you don't have a choice anymore.

I purchased this to be installed on a computer I do not personally use. The order was registered to my email address. When I tried to download the software on this user's PC, I was prompted to call Microsoft. They wouldn't work with me since the email address associated to the order does not match the PC its intended to be installed on (huh?). They didn't offer a method to correct this. Amazon won't give me my money back. An absolute waste.
12 people found this helpful
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The manufacturer commented on the review below
Gregory M. Provencal
2.0 out of 5 starsMicrosoft Account is a Nightmare
November 28, 2018
Platform: DownloadEdition: Home and BusinessVerified Purchase
We are a small business and purchased two copies for new computers we just purchased running Windows 10. By using the employee's email address to setup the Office.com account the auto discover for their Exchange email would not work in Outlook. With no easy way to actually enter the server info we had to create a dummy account. The entire Microsoft Account tie-in makes things so much harder than necessary. Makes me wish I had just purchased 2016 instead. I get that Microsoft wants everyone to move to 365 and pay them monthly, but why must they make something so simple so complicated.
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The manufacturer commented on this review (What's this?)
Microsoft Customer CareMANUFACTURER1 year ago
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Hi Gregory,

Thank you for leaving a review and letting us know about your experience. We're sorry to learn you had some difficulty setting up Office. In the future, we think the information at this link might resolve future installation issues: https://support.office.com/en-us/article/download-and-install-or-reinstall-office-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

Additionally, your purchase of Office 2019 comes with 60 days of free access to our Customer Support Team. Reach out to them with any Microsoft related question and they'll be happy to assist you: https://support.microsoft.com/en-us/contactus/

We wish you the best in your business endeavors and thanks so much for being a part of the Microsoft family.

Sincerely,
Jo
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