Reviewed in the United States on October 24, 2018
I've never owned a robotic vacuum before, but I love gadgets and we just moved into a new home so it seemed like it was time. I considered more expensive offerings from Roomba etc, but consumer reports and other sites rate this one as highly or higher than a lot of the more expensive ones so I thought I'd give it a go.
I'll start with first impressions and update as time goes on.
The packaging was honestly really good and the materials that everything is made of were surprisingly good. Like I expected a lot more plastic and cheap parts, but it feels like they used really good materials, like glass on the top, good quality magnetic strips, etc. It looks good enough to leave docked out in the open (which the instructions recommend). Having never owned one from another brand, I can't compare, but I can't imagine they would be any nicer. It also comes with everything you need, and maybe even don't need, like batteries for the remote, sticky pads for the magnetic strips, zip ties to clean up cables, and a useful tool to clean gunk out of the brush if needed (more on that later).
Setup was really easy. Basically plug it in, put it on the dock, and connect it using the app. Same as other wifi connected things. I will say however that the app is no frills, and lacks some basic good UI features. Stuff like you can't set a schedule for multiple days at once, you have to set each day independently. I wouldn't take off too many points for this since I don't expect a lot of functionality out of it, and I don't really have to mess with it much so the UI stuff doesn't get in the way much. I have also had some challenges where the app will frequently say the vacuum isn't connected, even though I know it has plenty of battery and is near the router. It only supports 2.4 GHz, which is kind of a bummer since most of my devices use 5, so maybe that's the issue. It's not a huge pain since I mostly let it run automatically, but I guess if you were away from home and wanted to start it manually, you might have issues.
So far it seems to clean pretty well. I followed it around the whole first run and it did a pretty good job, although it doesn't necessarily seem to be the smartest thing I've ever seen. It doesn't follow much of a pattern, but it will sometimes follow a wall, and if it comes to a pillar or chair leg or something it will go all the way around before continuing. It might clean a small portion of one room before leaving to go clean somewhere else, so it may not complete a room in a single go (at least on automatic mode, there is a room mode). It makes me want to complain, but at the same time, it does seem to get everywhere eventually, so I can't say it misses things. It will leave zigzag lines on your carpet, but it surprisingly actually looks really clean and doesn't bother me.
The first few runs it cleaned up A TON of stuff. I had no idea our house was that dirty honestly. Like we had to empty it every time it ran, and I did have to pick a bunch of hair out of it, which is a little annoying. The tool that comes with it makes it way easier, and the brush pops out easily, so even though it's a chore, it makes it as easy as possible for you. After a few runs, it started to pick up less stuff, so I guess that's the point of having it run every day, right? It's weird, it sometimes doesn't feel like it's doing that much, but after a few days I came home and was really surprised at how clean it made the house feel. Like there's just something about carpets that look vacuumed that make the whole house feel cleaner. On that point, I'm blown away. For a lot less money than other options, I feel like our house is noticeably cleaner without much work on our end.
So for first impressions, I'm impressed. It's a solid vacuum that has done well for us so far. Just a few complaints, but it has definitely been worth it.
Answers to some questions I had before buying:
Will it scratch our hardwood floors? No, but it seems like if it ran over something that got stuck underneath it and drug it around, I guess that could.
How long does it last? We have mostly hard wood, but some carpet and area rugs. We've been getting about an hour out of it I think, though I haven't timed it. That part is a little disappointing. I would be very surprised if you got 100 minutes like they claim.
Does it get stuck easily? No... but it does get stuck if you don't take precautions. You'll have to pick up cords and other random crap you usually just leave on the floor. It's pretty powerful so it gets over most challenges, but we have had it get stuck on stuff we left lying around. Maybe cleaning that up is partially what makes it feel cleaner.
Can it find its way home? We have a 1 story house with long hallways, but it still seems to find its way into the far rooms and can find its way back. It takes a long time to return home since it slows down, but I can tell it has a strategy that seems to work for it.
Hopefully this helps. I would definitely recommend it so far, and will update after a few more weeks.
So we've had Eufy for a while now and I still think it was a great purchase. It's probably one of the dumber robot vacs, but it's still great in my opinion. It's basically just random, with a slight bit of method to the madness, but who cares if you're running it every day so it gets to every spot eventually anyway? It sometimes takes a while to get home, but so far for us it always gets home... unless it gets stuck. I think I said it above, but I'll say it again, you'll have to change some things to keep it from getting stuck. Leave stuff on the floor? Eufy might get stuck. Have a chair with an opening almost the same size as Eufy? If he gets in there, he might get stuck. That being said, we've gotten to the point where he really doesn't get stuck anymore since it's not hard to keep him out of those places, especially with the magnetic strip they give you.
I don't know what else to say about it honestly. It's a dumb robot vac, but it's so darn cheap and works pretty well. I would probably get 2 of these before buying a more expensive iRobot or other brand.