Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
When it came it was absolutely beautiful! I still love it. There is just a piece that broke off, I can easily melt it and fix it but I wish there was some type of protective film over the top to make it more durable. It is still amazing!