To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
I like using liquid downy fabric softener on my laundry to make them smell good and stay soft. I used to use April Fresh and although that scent is great this one is wonderful too. It's a nice clean scent but not too heavy that it makes me sneeze. Another thing I like about this fabric softener is the color. This fabric softener is a light white with a touch of color to it. It does not stain if it spills like some others.
2.0 out of 5 starsThis downy is like water. The consistency is not the same as ...
Reviewed in the United States on June 18, 2018
This downy is like water. The consistency is not the same as store bought downy. Also it came with some weird tape around the caps. Seems like it was opened and watered down and then re sealed. Anyone else notice this??
I was excited about this scent. My local store doesn’t carry this love fresh clean smells. However when this arrived and I used it. I doubted it was a legitimate Downy product. I’ve always used Downy and from the first pour I felt like something was wrong. It’s white in color which threw me off. Not a big deal I can’t say that’s not the way it’s supposed to be. However it’s so thin. Especially in comparison to other scents with Downy’s name. When my clothes are done and I give it a smell. I can smell the softener just not like I can when using other scents. I don’t know if this helps anyone else. I don’t think I will be ordering again because of my doubts. I will be very upset with Amazon if I find that this was a knock-off and they are selling as if it’s really Downy. I think I’ll just have to stick with April fresh or something. This makes me feel like I was tricked and I’m probably just adding colored and scented water to my laundry not Downy. Maybe this comes taped on the top because they have added their own product. Which looks like it’s from the dollar store.
I liked this product at first, it smells great and left clothes and towels feeling soft. After about a month i kept noticing our towels were developing a weird smell, almost moldy (and would get worse after showers). I couldnt figure it out until i realized i dont use this on my sons clothes and his never smelled funny. Once i stopped using this, our clothes and towels no longer had that weird moldy smell.
I love the fragrance. I've bought this scent previously. However, one of the two bottles leaked inside the box. The Amazon website blocks both the "support" choice and the telephone icon. Thankfully, not much was lost of the product, but it is still a mess. This fragrance of liquid Downy is not available in my area. Otherwise, it would have been bought locally. I marked two stars off my review due to the leakage and not being able to contact Amazon.
We’re so thankful to have fans like you on our side, Sue! With the many quality checks we have in place, you should always get the very best from Downy. We’d like to chat and find the best way to help, so when you have some spare time, please reach out to us at (800) 688-7638.
If you love to have that softener scent this is not for you. It is lightly scented and I’m used to have my clothes having a strong laundry smell of being freshly cleaned. Unfortunately, this one does not give that.
Like another reviewer mentioned, this is very watered down. Filled a cap from this one and a bottle of the same item purchased in a store - there is no comparison. I looked at the labeling on each, and everything is identical but this product is very watered down. I’m keeping these as “emergency” bottles only.
We expect our softeners to reach you in perfect condition, so we're disappointed to hear this, Alexis! It's possible they were exposed to extreme temperatures at some point, which can cause the liquid to thin out. We'd be happy to look into this and help further, if you'll give us a call at: (800) 688-7638 - Downy
I purchased this product online because I thought it would be a great deal. Unfortunately, when I received it it was a lot smaller than I had imagined. So, I will no longer purchase Downey from Amazon and will just continue to purchase it from the store that I’ve been purchasing it from here at home.