Amazon.com: Customer reviews: Downy Ultra Cool Cotton Liquid Fabric Conditioner (Fabric Softener), 2 count, 51 fl oz each
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  • Downy Ultra Cool Cotton Liquid Fabric Conditioner (Fabric Softener), 2...
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
755 customer ratings
5 star
82%
4 star
9%
3 star
3%
2 star
2%
1 star
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Downy Ultra Cool Cotton Liquid Fabric Conditioner (Fabric Softener), 2 count, 51 fl oz each

Downy Ultra Cool Cotton Liquid Fabric Conditioner (Fabric Softener), 2 count, 51 fl oz each

byDowny
Price:$8.98+ Free shipping with Amazon Prime
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Top positive review

See all 527 positive reviews›
Leanne
5.0 out of 5 starsNo softener stains
August 5, 2018
I like using liquid downy fabric softener on my laundry to make them smell good and stay soft. I used to use April Fresh and although that scent is great this one is wonderful too. It's a nice clean scent but not too heavy that it makes me sneeze. Another thing I like about this fabric softener is the color. This fabric softener is a light white with a touch of color to it. It does not stain if it spills like some others.
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38 people found this helpful

Top critical review

See all 60 critical reviews›
Jeremy Olear
2.0 out of 5 starsThis downy is like water. The consistency is not the same as ...
June 18, 2018
This downy is like water. The consistency is not the same as store bought downy. Also it came with some weird tape around the caps. Seems like it was opened and watered down and then re sealed. Anyone else notice this??
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25 people found this helpful

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Leanne
5.0 out of 5 starsNo softener stains
August 5, 2018
Verified Purchase
I like using liquid downy fabric softener on my laundry to make them smell good and stay soft. I used to use April Fresh and although that scent is great this one is wonderful too. It's a nice clean scent but not too heavy that it makes me sneeze. Another thing I like about this fabric softener is the color. This fabric softener is a light white with a touch of color to it. It does not stain if it spills like some others.
38 people found this helpful
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Tammy
5.0 out of 5 starsSmells amazing
February 7, 2019
Verified Purchase
I use Downy fabric softener all the time and have never seen this scent before in stores and I bought it from Amazon and I absolutely love this! It smells amazing and leaves your clothes smelling clean and fresh. It’s a light scent, not overpowering. Another plus is the fact it has the “Gripper Tape” around the cap to prevent any spills/leaks during shipping. Definitely recommend this product.
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The manufacturer commented on the review below
Jeremy Olear
2.0 out of 5 starsThis downy is like water. The consistency is not the same as ...
June 18, 2018
Verified Purchase
This downy is like water. The consistency is not the same as store bought downy. Also it came with some weird tape around the caps. Seems like it was opened and watered down and then re sealed. Anyone else notice this??
25 people found this helpful
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The manufacturer commented on this review (What's this?)
Downy Community ManagerMANUFACTURER1 year ago
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Your experience means a lot to us, Jeremy. We expect our products to reach you in the best condition, and we're sorry that this wasn't the case. So we learn more, please call (800) 688-7638.
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Tara Price
3.0 out of 5 starsProbably a knock off
May 2, 2019
Verified Purchase
I was excited about this scent. My local store doesn’t carry this love fresh clean smells. However when this arrived and I used it. I doubted it was a legitimate Downy product. I’ve always used Downy and from the first pour I felt like something was wrong. It’s white in color which threw me off. Not a big deal I can’t say that’s not the way it’s supposed to be. However it’s so thin. Especially in comparison to other scents with Downy’s name. When my clothes are done and I give it a smell. I can smell the softener just not like I can when using other scents. I don’t know if this helps anyone else. I don’t think I will be ordering again because of my doubts. I will be very upset with Amazon if I find that this was a knock-off and they are selling as if it’s really Downy. I think I’ll just have to stick with April fresh or something. This makes me feel like I was tricked and I’m probably just adding colored and scented water to my laundry not Downy. Maybe this comes taped on the top because they have added their own product. Which looks like it’s from the dollar store.
14 people found this helpful
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The manufacturer commented on the review below
Sav
5.0 out of 5 starsLike the infusions without the price tag!
August 11, 2018
Verified Purchase
This smells amazing! It smells as good as the infusions but without the high price tag. The bottles came wrapped at the top so they wouldn't leak. When I dry clothes after washing with the cool cotton scent my entire house smells so wonderful!
17 people found this helpful
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Downy Community ManagerMANUFACTURER1 year ago
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We're so happy we can help make your house smell wonderful, Savanna!
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Jennifer Boyer
5.0 out of 5 starsMY NEW FAVORITE SCENT!!!
August 10, 2018
Verified Purchase
I just love this scent! It is a very clean, light scent. It also works just as well as the original and other scents I have tried.
16 people found this helpful
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Jo
1.0 out of 5 starsScent Too Strong, gives headache!
February 25, 2019
Verified Purchase
Ugh the smell is terrible! Way to sickly sweet for my taste. I thought being called “cool cotton “ that it was going to have a pleasant clean fresh scent. But no. It’s a very strong,perfume,headache inducing smell. I was developing a headache and nausea feeling . At first I thought it was someone’s perfume but then I started to take off my cardigan and I immediately knew what the problem was. Looks like I’m switching back to my old faithful: Snuggle Plus!!!
9 people found this helpful
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Dany
5.0 out of 5 starsCool, crisp scent is the best Downy scent yet!
September 24, 2018
Verified Purchase
Our family has always been fans of Downy products, and everyone had a different, favorite scent, but now we all agree that this is the best new scent yet!
11 people found this helpful
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K9-TRIGUN
5.0 out of 5 starsGREAT, SIMPLE FRAGRANCE...
July 26, 2019
Verified Purchase
LOVE this product! It's simple and fresh and keeps clothes feeling soft without an over empowering fragrance. It shipped nicely with no issues. They put this tape around it to help keep it from leaking but was easy to remove. Definently will purchase again.
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Raymundo Read
1.0 out of 5 starsOriginal! Just poor packaging
July 24, 2019
Verified Purchase
To be honest is the original product great scent. My problem is that 1 of them came spilling out and it was like half way empty. So due to poor packaging I’m giving this a 1 star review.
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