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5.0 out of 5 starsThe smell is amazing. Why has Gain stopped making it?
Reviewed in the United States on June 7, 2019
I love this smell. The stores have already stopped stocking it, so I am glad I can still get it online. I may have to buy enough to last multiple years since I assume stock is low. I wish I knew why Gain pulled production so quickly.
That definitely isn't the quality we expect from our Fabric Softener, Georgetta, so we're sorry to hear you had this experience! This can sometimes happen when the softener is exposed to extreme hot or cold temperatures, so we always recommend storing your bottles in a cool, dry place and using them within one year of purchase. We've got your back, too! You can still use the softener, just mix one capful of it with half a cup of warm water until blended. The resulting mixture can be used for approximately three medium load doses. Please also give us a call at (800) 888-4246, we'd like to take a peek into those bottles to see what might be going on.
We apologize for any confusion! Each of our detergent bottles is filled by volume so you're getting at least the number of ounces stated on the label. Each bottle is designed and filled to allow for proper pouring, and without some air space at the top, pouring the softener out would be very messy and cause spills. If you have any questions, always feel free to give us a call at (800) 888-4246, we're happy to help!
It’s so important to us that your laundry comes out smelling great when using Gain! There’s a few factors that could cause a lack of scent, so we’d like the chance to learn more about your experience to find the best solution. Please give us a call at (800) 888-4246 when you have a few minutes to chat.